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Manufacturer communication · Service bulletin

Subaru bulletin 13-108-25

What it saysThis bulletin provides information on paint codes for vehicles in the 2026 line up. NHTSA’s full summary ↓

Subaru filed this with NHTSA as a service bulletin dated Aug 11, 2025, received Sep 2, 2025, about the structure. It names 75 model years (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information on paint codes for vehicles in the 2026 line up.

Kind Service bulletin Manufacturer date Aug 11, 2025 Received by NHTSA Sep 2, 2025 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
13-108-25Service bulletinAug 11, 202511022304PDF, 301 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2025 Ascent →

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Model years it names

Source: as the manufacturer filed them

and 34 more on this site: 2020 Subaru Impreza, 2019 Subaru Impreza, 2018 Subaru Impreza, 2017 Subaru Impreza, 2016 Subaru Impreza/Outback Sport, 2025 Subaru Legacy, 2024 Subaru Legacy, 2023 Subaru Legacy, 2022 Subaru Legacy, 2021 Subaru Legacy, 2020 Subaru Legacy, 2019 Subaru Legacy, 2018 Subaru Legacy, 2017 Subaru Legacy/Outback, 2016 Subaru Legacy/Outback, 2025 Subaru Outback, 2024 Subaru Outback, 2023 Subaru Outback, 2022 Subaru Outback, 2021 Subaru Outback, 2020 Subaru Outback, 2019 Subaru Outback, 2018 Subaru Outback, 2024 Subaru Solterra, 2023 Subaru Solterra, 2024 Subaru WRX, 2023 Subaru WRX, 2022 Subaru WRX, 2021 Subaru WRX, 2020 Subaru WRX, 2019 Subaru WRX, 2018 Subaru WRX, 2017 Subaru WRX, 2016 Subaru WRX.

Also filed against model years this site has no page for: 2021 Subaru BRZ.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 74 model years this bulletin names have filed 12,753 complaints with NHTSA since 2015. 10 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Subaru Legacy/Outback, the 20 owners who gave an odometer reading for Structure reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

I had the new 2019 Subaru Forester for not even a month yet, and I have been in the dealership for 5 times regard of power rear gate not opening and cracked right rear quarter glass, which of the two I considered manufacturer defects, but they denied on both issues but could not provide me the reason and proper way of how they're going…

2019 Subaru Forester · Structure · filed with NHTSA May 12, 2019 · ODI 11207122

2018 sport model noticed front windshield cowl panel warped at 4770 miles and again at 6880 miles after warranty placement. Cowl panel pops up at the center of the panel leaving a 1/8" gap between the rubber seal and the base of the windshield. Upon pressing it down, the gap will return in a few days leaving a larger 1/4" gap.

2018 Subaru Impreza · Structure · filed with NHTSA Apr 1, 2019 · ODI 11193248

The window pillars on the passenger side deformed on exposure to sunlight reflected from our house windows; in less than 6 months of ownership! We are the original owners and took possession in June 2025. Both the local Subaru dealer and Subaru USA have been involved. Subaru USA Case number is: 251230 - 1500232.

2025 Subaru Ascent · Structure · filed with NHTSA May 3, 2026 · ODI 11735425

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

23 other manufacturer communications filed against these Subaru models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Subaru list.

NumberKindDatedNHTSA’s summary
12-259-26Service bulletinSep 29, 2026This bulletin announces the repair procedures to be followed when encountering cases of excessive gap reported between the left and right re…
12-264-26Service bulletinAug 29, 2026This bulletin announces the availability of new front fender garnishes fitted with new clips to provide a more secure and streamlined fit.
12-283-26Service bulletinAug 20, 2026This service bulletin announces a repair procedure for the weatherstrips on the front of the rear doors. This is an revised version of the o…
12-282-26Service bulletinJul 24, 2026This Bulletin outlines a new repair procedure to follow when replacing the trunk lock assembly.
WRF-26RService bulletinJul 13, 2026Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2026 model year Forester vehicles equipped with a power moonroof…
12-268-26Service bulletinJun 11, 2026This bulletin announces a design change to the front hood release lever, which in certain circumstances, after the vehicle’s interior latch…
WRH-25RService bulletinApr 2, 2026In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2026 model year Fores…
19-01-26Service bulletinMar 26, 2026This bulletin announces the repair procedure for the 12v terminal on the inverter to address concerns regarding corrosion buildup.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru 13-108-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 13-108-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.

Which vehicles does 13-108-25 cover?

The manufacturer filed it against 75 model years: 2025 Subaru Ascent, 2024 Subaru Ascent, 2023 Subaru Ascent, 2022 Subaru Ascent, 2021 Subaru Ascent, 2020 Subaru Ascent and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.