Subaru bulletin 12-268-26
What it saysThis bulletin announces a design change to the front hood release lever, which in certain circumstances, after the vehicle’s interior latch has been released, the front hood may fail to open when attempting to operate… NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Jun 11, 2026, received Jul 2, 2026, about the structure. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin announces a design change to the front hood release lever, which in certain circumstances, after the vehicle’s interior latch has been released, the front hood may fail to open when attempting to operate the exterior latch.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 12-268-26 | Service bulletin | Jun 11, 2026 | 11034245 | PDF, 1,616 KB |
What the document itself lists
The manufacturer titles it “Hood Release Lever Design Change”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 57341SL002 | LEVER ASSEMBLY-FRONT HOOD | — | eBay Motors → |
Read by machine from the document NHTSA serves (2 pages), read Sep 29, 2026. A part number is shown only where it matches Subaru’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 Forester →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 98 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group18 other manufacturer communications filed against the Subaru Forester under the same component group (structure), newest first. The eight newest are listed; the rest are on the Subaru list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 12-259-26 | Service bulletin | Sep 29, 2026 | This bulletin announces the repair procedures to be followed when encountering cases of excessive gap reported between the left and right re… |
| WRF-26R | Service bulletin | Jul 13, 2026 | Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2026 model year Forester vehicles equipped with a power moonroof… |
| 12-279-26 | Service bulletin | May 1, 2026 | This bulletin announces a design change to the Power Rear Gate Drive (PRG) Unit to address rare concerns about a very slight drop immediatel… |
| WRH-25R | Service bulletin | Apr 2, 2026 | In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2026 model year Fores… |
| WRG-25R | Service bulletin | Mar 3, 2026 | Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2026 model year Forester Vehicles to replace the rear gate stay a… |
| WRG-25 | Service bulletin | Jan 30, 2026 | Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2026 model year Forester Vehicles to replace the rear gate stay a… |
| WRH-25 | Service bulletin | Jan 15, 2026 | In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2026 model year Fores… |
| 12-274-25 | Service bulletin | Nov 6, 2025 | This Bulletin announces changes to the replacement procedure due to a design difference between Japan-produced bumpers and SIA-produced bump… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 12-268-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 12-268-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.
Which vehicles does 12-268-26 cover?
The manufacturer filed it against 1 model year: 2025 Subaru Forester. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.