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2020 Subaru Crosstrek

Plug-in hybrid Gas
Small Sport Utility Vehicle 4WD
3 EPA-rated configurations
Data refreshed 2026-10-26
A
Safety Signal
92 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 1
Complaints6 crash · 3 injured reported 69
Crash ratingNHTSA overall 5★
Fuel economybest combined, EPA 35 mpg
202720262025202420232022202120202019201820172016

The 2020 Subaru Crosstrek is sold in the U.S. as a plug-in hybrid and gas compact SUV with 3 EPA-rated configurations. The most efficient version, the Crosstrek Hybrid AWD, is EPA-rated at 35 mpg combined. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 69 complaints, most often about the visibility/wiper. NHTSA crash-tested it at 5 stars overall.

Subaru Crosstrek — photograph via Wikimedia Commons
Subaru Crosstrek · Photo: Alexander-93 · CC BY-SA 4.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Crosstrek Hybrid AWDPlug-in hybridAWD2.0L 4-cyl + 88 kW AC Induction363535 (46 MPGe blended)17 mi electric382 h$1,900
Crosstrek AWDGasAWD2.0L 4-cyl273330———$2,250
Crosstrek AWDGasAWD2.0L 4-cyl222925———$2,700

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42292, 42050, 42049.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
Crosstrek Hybrid AWD6–7 / 10Federal Tier 3 Bin 50 / California LEV-III SULEV30All 50 states (federal, all altitudes); California and states following California standardsSmartWay Elite
Crosstrek AWD6–7 / 10Federal Tier 3 Bin 50 / California LEV-III SULEV30All 50 states (federal, all altitudes); California and states following California standardsSmartWay
Crosstrek AWD6–7 / 10Federal Tier 3 Bin 50 / California LEV-III SULEV30All 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors5
GVWR classClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Engine Basics

Cylinders4
Displacement2 L

Engine Output

Horsepower152 hp

Fuel Economy

FuelGasoline

Seating

Seat rows2
Seating capacity5 seats

Transmission

DrivetrainAWD/All-Wheel Drive

Driver assistance

Standard: Adaptive cruise control, Anti-lock brakes, Automatic emergency braking, Backup camera, Blind-spot monitoring, Electronic stability control, Forward collision warning, Lane departure warning, Lane keeping assist, Rear cross-traffic alert

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: Base+ES, Hybrid+ES+BSD, Hybrid+ES+BSD+NAVI+MOONROOF+HEATED STEERING WHEEL, Limited+ES+BSD). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length176.0 in
Width (body, without mirrors)70.9 in
Height63.8 in
Wheelbase105.1 in
Track, front61.0 in
Track, rear61.4 in
Curb weight3,190–3,307 lb
Weight distribution, front/rear54/46

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 4 configurations: 4-door SUV Convenience, 4-door SUV Limited, 4-door SUV Sport, 4-door SUV Touring. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2020 Subaru Crosstrek is in the years where high-voltage electronics and module repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

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Recalls (1)

Source: NHTSA recall database
▲high

Electrical System

WRD-23
8,413 vehicles 96% reported repaired
Problem Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging. Risk A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash. Fix Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.
NHTSA campaign 23V080000 reported Feb 14, 2023 Subaru of America, Inc. the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

NHTSA defect investigations

Electrical System:Propulsion System — Pedestrian alert sounds closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021. On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject mat

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005 · the investigation’s page →

Whether any of this applies to one specific Crosstrek

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Subaru publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Subaru Crosstrek, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Subaru Crosstrek

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

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Owner complaints

Source: NHTSA complaint database
69complaints filed

6 involved a crash · 0 a fire · 3 injuries · 0 deaths reported

9.9 per 10,000 built · Subaru reported 70,046 Crosstrek built (its Early Warning production report to NHTSA)

Filed per year: 2020: 15 · 2021: 18 · 2022: 12 · 2023: 7 · 2024: 3 · 2025: 7 · 2026: 7

Most-cited components

Visibility/Wiper 34
Electrical System 11
Unspecified 9
Power Train 9
Engine 5
Fuel/Propulsion System 3

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

Windows will not always go down when temperatures at or below 26 degrees fahrenheit. Reported problem to dealer on january 6, 2021. Made service appointment for january 19,2021. They verified problem. Dealer ordered replacement driver's side run channel, appointment made for installation january 26, 2021.
Visibility/Wiper at 5,200 miles May 3, 2021 NHTSA owner report · ODI 11415051
If car sits unused for 2 or 3 days, the battery will have slowly drained down to the point where the car won't start. It seems that the car's internal electronics drains the battery down, even if the car isn't being operated.
Electrical System Jun 21, 2021 NHTSA owner report · ODI 11421689
Windshield cracked for no reason. Crack formed underneath the edge of the rubber window seal and has spread a crack six inches in height
Structure at 12,200 miles May 11, 2021 NHTSA owner report · ODI 11416145
I woke up with a huge crack in my windshield. No idea how it happened. This is the third one. I've had this car for 11 months
Visibility/Wiper at 17,270 miles Apr 30, 2021 NHTSA owner report · ODI 11414642
My car wouldn't start after stopping to visit a friend. The friend watched under the hood when I pressed the start button. He saw sparks from under the hood. I had driven over 27 miles that day before this happened. The dealer said it was because I made too many short trips.
Electrical System at 1,000 miles May 3, 2021 NHTSA owner report · ODI 11415012
While driving down the interstate with no vehicles around my vehicle or passing in the opposing direction the sunroof violently shattered allowing glass to rain down on the driver and passenger. There were no cars nearby or trees overhead
Visibility/Wiper at 28,631 miles Apr 29, 2021 NHTSA owner report · ODI 11414507

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Subaru itself: 22 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 1 killed, 32 injured, as claimed, not verified — about 31 per 100,000 built. Every Crosstrek model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

When owners reported it

Reported at 5k

miles, typically

Half the 31 owner reports with an odometer reading on file fall between 2,000 and 12,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

under 10k 20
10k–20k 8
20k–30k 1
30k–40k 0
40k–50k 1
50k–60k 1
60k–70k 0
70k–80k 0
80k–90k 0
90k–100k 0
100k–150k 0
150k + 0

Median mileage by component

ComponentReportsMedian milesVs same age
Visibility/Wiper235,2000.74×

Vs same age is this model year’s median for the system divided by the median of every 2020-model-year complaint about the same system, all makes: under 1× means owners of this car reported it at lower mileage. Which systems go early across the whole fleet: the component study.

Across 2018–2020 model years the Subaru Crosstrek ranks 22 of 79 nameplates in the odometer-at-first-complaint study: owners reported problems at 0.61× the mileage of vehicles the same age (median 12,000 miles against a fleet 23,512).

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SW AWD★★★★★★★★★☆★★★★★★★★★☆16%

NHTSA New Car Assessment Program.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 1 filing by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Subaru warranty extension (4) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 539
Most recentmanufacturer date 2026-10-05
Kindsas classified by NHTSA 483 service bulletins, 56 others

Most often about: Electrical System, Equipment, Engine, Unknown Or Other, Power Train.

  • 11037943 Other
    2026-10-05 · Electrical System
  • This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
  • 11037942 Other
    2026-09-28 · Electrical System
  • This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.
  • 13-109-26 Service bulletin
    2026-09-18 · Unknown Or Other
  • This bulletin provides paint code information for 2027 model year vehicles.
  • 18-244-26 Service bulletin
    2026-09-18 · Electrical System
  • "This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"
  • 11037930 Other
    2026-09-15 · Unknown Or Other
  • This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
  • 15-333-25R Service bulletin
    2026-09-14 · Electrical System
  • This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.
  • 15-322-25R Service bulletin
    2026-09-14 · Electrical System
  • In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system. This is an revised version of the original bulletin.
  • 15-304-22R Service bulletin
    2026-09-14 · Electrical System
  • This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
B2A16
B2A16 on Subaru →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →17 bulletins
P0087
P0087 on Subaru →
Fuel rail pressure is below what the system commanded.Fuel/Propulsion System · Fuel pump →7 bulletins
B2255
B2255 on Subaru →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
B2A20Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →4 bulletins
P2404
P2404 on Subaru →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →3 bulletins
C1956Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →2 bulletins
C1957Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →2 bulletins
P0016
P0016 on Subaru →
The crankshaft and camshaft are not where they should be relative to each other — timing, chain or phaser.Electrical System · Battery →2 bulletins
P0017
P0017 on Subaru →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Electrical System · Battery →2 bulletins
P0137
P0137 on Subaru →
Downstream bank 1 oxygen sensor reading stuck low.Electrical System · Oxygen sensor →2 bulletins
P0138
P0138 on Subaru →
Downstream bank 1 oxygen sensor reading stuck high.Electrical System · Oxygen sensor →2 bulletins
P0420
P0420 on Subaru →
The catalytic converter on bank 1 is not cleaning up the exhaust as well as it should.Engine · Catalytic converter →2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Subaru Crosstrek failed the emissions check on 1.1% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 2.0% (every 2020 vehicle: 1.6%).

New York inspections 1.1%

failed emissions

4,575 initial inspections of 4,486 vehicles.

MeasureThe 2020 CrosstrekEvery 2020 vehicleBehind it
Failed the emissions check1.1%2.2%4,570
Failed the safety inspection2.0%1.6%4,574
Air-bag warning lamp stayed lit0.15%0.19%4,575
Miles driven a year9,4879,980odometer at inspection
Average odometer59,86362,630odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2020 Crosstrek

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Subaru Crosstrek have any recalls?

NHTSA has posted 1 recall campaign for the 2020 Subaru Crosstrek. The most serious on file is 23V080000, covering Electrical System. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Subaru Crosstrek?

NHTSA gave the 2020 Subaru Crosstrek 5 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it A (92/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Subaru Crosstrek?

Across the 3 EPA-rated configurations of the 2020 Subaru Crosstrek, the best EPA combined figure is 35 mpg (MPGe on the electrified versions). Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Subaru Crosstrek?

Transport Canada measured it at 176.0 in long, 70.9 in wide (body, without mirrors), 63.8 in tall, on a 105.1 in wheelbase. Curb weight: 3,190–3,307 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Subaru Crosstrek?

Owners have filed 69 complaints with NHTSA about the 2020 Subaru Crosstrek, most often about visibility/wiper, electrical system, unspecified. Of those, 6 involved a crash, 3 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Subaru Crosstrek?

The EPA smog rating for the 2020 Subaru Crosstrek runs 6 to 7 out of 10 across its configurations. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III SULEV30, Federal Tier 3 Bin 50 — which the table above lists per configuration.

Are there service bulletins for the 2020 Subaru Crosstrek?

The manufacturer has filed 539 service bulletins and related communications with NHTSA for the 2020 Subaru Crosstrek, most often covering electrical system, equipment, engine. The most recent is dated 2026-10-05. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Subaru Crosstrek do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Subaru Crosstrek failed the emissions check on 1.1% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 2.0% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations3 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates3 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls1NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints69NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings1 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins539NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations1NHTSA Office of Defects InvestigationOpen and closed defect investigations, with the agency's own narrative.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA10 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

JSON for this page · API