Stellantis bulletin S2508000102
What it saysIntermittent Uconnect Box Requires Service Message. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Nov 7, 2025, received Nov 13, 2025, about the electrical system. It names 52 model years across Jeep, Ram, Dodge and Chrysler (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIntermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Trouble codes it names: B1560 B1561 B1562 B22A9
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2508000102 | Service bulletin | Nov 7, 2025 | 11025515 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 14 model years
Ram 10 model years
Dodge 11 model years
Chrysler 17 model years
and 9 more on this site: 2021 Chrysler Pacifica, 2020 Chrysler Pacifica, 2026 Chrysler Voyager, 2025 Chrysler Voyager, 2024 Chrysler Voyager, 2023 Chrysler Voyager, 2022 Chrysler Voyager, 2021 Chrysler Voyager, 2020 Chrysler Voyager.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 52 model years this bulletin names have filed 3,218 complaints with NHTSA since 2015. 1,004 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Jeep Compass, the 20 owners who gave an odometer reading for Electrical System reported it at a median of 12,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and…
2020 Dodge Charger · Electrical System · filed with NHTSA Feb 22, 2022
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block…
2021 Jeep Compass · Electrical System · filed with NHTSA Feb 10, 2024
1. Headlight low/high beam keeps going out and comes back on. It seems like the wiring harness overheating, bulb is fine but continues to go out and on. 2. Transmission, does a very aggressive down shift at gear 6 it makes the car jump and if it happens too much, my car won't accelerate..I got it repaired once and it took dealer almost…
2021 Dodge Charger · Electrical System · filed with NHTSA May 14, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group680 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-342-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
| 08-188-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
| 08-341-26 | Service bulletin | Sep 24, 2026 | Heads Up Display (HUD) Dimming Too Low Customers may experience one or more of the following: SYMPTOM: ● HUD is very dark and hardly viewabl… |
| 08-287-26 | Service bulletin | Sep 23, 2026 | Not applicable to vehicles built for US market. R1H Radio Update to U41.17 - Dealer Option Customers may experience one or more of the follo… |
| 08-221-26 | Service bulletin | Sep 23, 2026 | R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn o… |
| 08-338-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 08-337-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 08-336-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2508000102 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2508000102 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2508000102 cover?
The manufacturer filed it against 52 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2022 Chrysler 300, 2021 Chrysler 300, 2020 Chrysler 300, 2026 Chrysler Pacifica, 2025 Chrysler Pacifica, 2024 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.