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Manufacturer communication · Other

Jaguar bulletin SSM76165

Jaguar filed this with NHTSA as a manufacturer communication dated Nov 27, 2024, received Sep 6, 2024, about the unknown or other — 2 documents under this number. It names 47 model years (2016–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

Kind Other Manufacturer date Nov 27, 2024 Received by NHTSA Sep 6, 2024 Components Unknown Or Other First dated Aug 13, 2024

Documents filed under this number

DocumentKindDatedNHTSA id
SSM76165OtherNov 27, 202411011034
SSM76165OtherAug 13, 202411007416

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jaguar SSM76165 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM76165 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM76165 cover?

The manufacturer filed it against 47 model years: 2024 Jaguar E-Pace, 2023 Jaguar E-Pace, 2022 Jaguar E-Pace, 2021 Jaguar E-Pace, 2020 Jaguar E-Pace, 2019 Jaguar E-Pace and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.