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Manufacturer communication · Service bulletin

Volkswagen bulletin VOS-26-15

What it saysThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test… NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Mar 6, 2026, received Apr 6, 2026, about the electrical system. It names 75 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.

Manufacturer campaign id VOS-26-15 Kind Service bulletin Manufacturer date Mar 6, 2026 Received by NHTSA Apr 6, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VOS-26-15Service bulletinMar 6, 202611030829PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 35 more on this site: 2025 Volkswagen Jetta, 2024 Volkswagen Jetta, 2023 Volkswagen Jetta, 2022 Volkswagen Jetta, 2021 Volkswagen Jetta, 2020 Volkswagen Jetta, 2019 Volkswagen Jetta, 2018 Volkswagen Jetta, 2017 Volkswagen Jetta, 2016 Volkswagen Jetta, 2022 Volkswagen Passat, 2021 Volkswagen Passat, 2020 Volkswagen Passat, 2019 Volkswagen Passat, 2018 Volkswagen Passat, 2017 Volkswagen Passat, 2016 Volkswagen Passat, 2026 Volkswagen Taos, 2025 Volkswagen Taos, 2024 Volkswagen Taos, 2023 Volkswagen Taos, 2022 Volkswagen Taos, 2026 Volkswagen Tiguan, 2025 Volkswagen Tiguan, 2024 Volkswagen Tiguan, 2023 Volkswagen Tiguan, 2022 Volkswagen Tiguan, 2021 Volkswagen Tiguan, 2020 Volkswagen Tiguan, 2019 Volkswagen Tiguan, 2018 Volkswagen Tiguan, 2017 Volkswagen Tiguan, 2016 Volkswagen Tiguan, 2017 Volkswagen Touareg, 2016 Volkswagen Touareg.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 75 model years this bulletin names have filed 8,442 complaints with NHTSA since 2015. 2,154 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Volkswagen Atlas, the 66 owners who gave an odometer reading for Electrical System reported it at a median of 19,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module.

2024 Volkswagen ID.4 · Electrical System · filed with NHTSA Oct 6, 2025 · ODI 11691532

I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting…

2022 Volkswagen Tiguan · Electrical System · filed with NHTSA Sep 16, 2022 · ODI 11484817

Carnet in-car system doesn't work. Brought home the new 2019 Tiguan with only 5 miles on it and when I pushed the carnet buttons....nothing. Contacted the dealer and the service department took two days to try to fix it. I was told there was no fix. It's a software problem and VW must come up with a fix. Over 2 months later, still fix.

2019 Volkswagen Tiguan · Electrical System · filed with NHTSA Aug 7, 2019 · ODI 11242396

In depth: 2024 Volkswagen Atlas electrical problems → · 2022 Volkswagen Atlas electrical problems → · 2021 Volkswagen Atlas electrical problems → · 2019 Volkswagen Atlas electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

168 other manufacturer communications filed against these Volkswagen models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.

NumberKindDatedNHTSA’s summary
V9324012073298_4Service bulletinSep 30, 2026range reduction / battery cell replacement
V9326032083367_1Service bulletinSep 23, 2026Steps to take if DTC P0AA500 (DA:008C)
TT 57 23 01OtherSep 10, 2026DTCs B1479F0 OR B147AF0 exterior door handles are inoperative Repair
5.6Service bulletinAug 31, 2026Battery charger control unit software update
SM 05-2026OtherAug 18, 2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V9326052081829_2Service bulletinAug 17, 2026Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
VOS-26-47Service bulletinAug 14, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A…
V2724012073810_7Service bulletinAug 13, 2026Battery Checking Procedure before replacement

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen VOS-26-15 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the VOS-26-15 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does VOS-26-15 cover?

The manufacturer filed it against 75 model years: 2023 Volkswagen Arteon, 2022 Volkswagen Arteon, 2021 Volkswagen Arteon, 2020 Volkswagen Arteon, 2019 Volkswagen Arteon, 2026 Volkswagen Atlas and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.