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Manufacturer communication · Service bulletin

Nissan bulletin NTB15-049CC

What it saysTELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Mar 30, 2026, received Apr 29, 2026, about the electrical system. It names 43 model years (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK-OFF SHEET to the repair order.

Trouble codes it names: B130C all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Mar 30, 2026 Received by NHTSA Apr 29, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB15-049CCService bulletinMar 30, 202611031699PDF, 729 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 3 more on this site: 2019 Nissan Rogue Sport, 2019 Nissan Titan, 2018 Nissan Titan.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 43 model years this bulletin names have filed 3,682 complaints with NHTSA since 2015. 1,025 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Nissan Rogue, the 65 owners who gave an odometer reading for Electrical System reported it at a median of 22,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Engine shut off while waiting at a red light when pressing the gas pedal, everything else working find gear shit moving but car like disconnected,then 1 week later shuts off again at a drive through while pressing the brakes , remote start has never worked in the vehicle which is equipped with one, sometimes the screens shuts off while…

2020 Nissan Rogue Sport · Electrical System · filed with NHTSA May 21, 2025 · ODI 11662247

My 2019 Nissan Maxima (approximately 70,000 miles) displayed a hazard warning indicating a vehicle failure and began stalling without warning. The vehicle was brought to Mossy Nissan on May 28, 2025, where it has remained for over 11 days. The dealership has been unable to identify or repair the root cause of the electrical failure.

2019 Nissan Maxima · Electrical System · filed with NHTSA Jun 8, 2026 · ODI 11742646

The fuel gauge no longer works and the speedometer is inconsistent. The 2021 Murano has a digital spped read out that can be used. The main speedometer can jump around show 45 while running at 73 mph. Or showing 23 when at 33 - so it is clearly a safety issue. This is a low mileage vehicle - with about 18000 miles on it

2021 Nissan Murano · Electrical System · filed with NHTSA Jul 6, 2026 · ODI 11748508

In depth: 2019 Nissan Altima electrical problems → · 2022 Nissan Leaf electrical problems → · 2020 Nissan Leaf electrical problems → · 2019 Nissan Leaf electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

51 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB26-045Service bulletinAug 14, 2026IVI AUDIO DISPLAY SCREEN FLICKERING IF YOU CONFIRM The right side of the Display Unit (infotainment display) is flickering or glitching, AND…
NTB26-002Service bulletinJan 13, 2026EFFICIENCY DISPLAYS LOWER THAN EXPECTED, BUT ACTUAL DRIVING RANGE OK IF YOU CONFIRM The efficiency display in the meter appears to be lower…
P5A27Service bulletinOct 17, 2025*****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is conducting a Dealer Quality Action on cert…
PD175Service campaignOct 15, 2025*****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service…
EL25-009Service bulletinOct 2, 2025PROCESS FOR 12V BATTERY TESTING APPLIED VEHICLES: 2026 LEAF (ZE2) SERVICE INFORMATION Due to changes to the DC-DC control logic, 12V battery…
EL25-001AService bulletinOct 1, 2025STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin…
NTB25-014Service bulletinFeb 28, 2025REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X"…
NTB19-042FService bulletinFeb 20, 2025AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB15-049CC a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB15-049CC repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB15-049CC cover?

The manufacturer filed it against 43 model years: 2022 Nissan Altima, 2021 Nissan Altima, 2020 Nissan Altima, 2019 Nissan Altima, 2018 Nissan Altima, 2020 Nissan Armada and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.