Nissan bulletin NTB25-014
What it saysREAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X" is displayed when shifting into reverse, AND There is corrosion at the Rear… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Feb 28, 2025, received Mar 25, 2025, about the electrical system. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationREAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X" is displayed when shifting into reverse, AND There is corrosion at the Rear View Camera wiring harness connector D504 (Figure 2 on page 2). ACTION 1. Replace the Wiper Grommet Seal, the Rear Camera Harness, add Rear Camera Wiring Harness Dampers and, if there are signs of corrosion in the camera connector, the Camera. 2. Add Drain holes to the bottom of the rear door.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB25-014 | Service bulletin | Feb 28, 2025 | 11015917 | PDF, 2,579 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,306 complaints with NHTSA since 2015. 84 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently.
2021 Nissan Rogue · Electrical System · filed with NHTSA Oct 13, 2021 · ODI 11436611
radio control system which includes backup camera, stopped working. Manufacturer isn't providing replacement though they admit the part needs to be replaced
2022 Nissan Rogue · Electrical System · filed with NHTSA Feb 7, 2023 · ODI 11506081
In depth: 2023 Nissan Rogue electrical problems → · 2021 Nissan Rogue electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group33 other manufacturer communications filed against the Nissan Rogue under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB15-049CC | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne… |
| PD175 | Service campaign | Oct 15, 2025 | *****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service… |
| EL25-001A | Service bulletin | Oct 1, 2025 | STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| NTB25-007 | Service bulletin | Jan 29, 2025 | MIL ON WITH DTC P0196 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0196 for “EOT SENSOR” stored in the ECM. HINT: DTC P0012 for… |
| NTB21-040B | Service bulletin | Jan 21, 2025 | DTCS B2740-87, B2744-87, AND/OR B274D-87 STORED IF YOU CONFIRM Any of the following DTCs are stored: B2740-87 (TCU) B2744-87 (BCM) B27… |
| NTB25-002 | Service bulletin | Jan 10, 2025 | INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION SERVICE INFORMATION If any Around View Monitor (AVM) camera (front, sides, or rear) and/o… |
| NTB23-032B | Service bulletin | Sep 11, 2024 | HVAC BLOWER DOES NOT OPERATE ON COLD STARTS APPLIED VEHICLES: 2021-2023 Rogue (T33) APPLIED DATES: VINs starting with 5N1 – built before Nov… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB25-014 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB25-014 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB25-014 cover?
The manufacturer filed it against 3 model years: 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.