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Manufacturer communication · Service bulletin

Nissan bulletin NTB25-014

Nissan filed this with NHTSA as a service bulletin dated Feb 28, 2025, received Mar 25, 2025, about the electrical system. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X" is displayed when shifting into reverse, AND There is corrosion at the Rear View Camera wiring harness connector D504 (Figure 2 on page 2). ACTION 1. Replace the Wiper Grommet Seal, the Rear Camera Harness, add Rear Camera Wiring Harness Dampers and, if there are signs of corrosion in the camera connector, the Camera. 2. Add Drain holes to the bottom of the rear door.

Kind Service bulletin Manufacturer date Feb 28, 2025 Received by NHTSA Mar 25, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
NTB25-014Service bulletinFeb 28, 202511015917

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB25-014 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB25-014 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB25-014 cover?

The manufacturer filed it against 3 model years: 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.