Nissan bulletin EL25-001A
What it saysSTEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steering wheel switch buttons are inoperative, sticking, or not clicking when pressed. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Oct 1, 2025, received Oct 21, 2025, about the electrical system — 1 document under this number: NTB25-030A. It names 9 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steering wheel switch buttons are inoperative, sticking, or not clicking when pressed. ACTION Follow the SERVICE PROCEDURE to: 1. Remove the steering wheel assembly. 2. Replace the switch assembly on the steering wheel assembly. HINT: The switch assembly includes switches for both sides of the steering wheel. 3. Reinstall the steering wheel assembly. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB25-030A | Service bulletin | Oct 1, 2025 | 11024395 | PDF, 1,547 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| RXG5AA | — | 0.9 hrs |
| RXG6AA | — | 0.9 hrs |
Read by machine from the document NHTSA serves (12 pages), read Sep 30, 2026. A part number is shown only where it matches Nissan’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 2,125 complaints with NHTSA since 2015. 180 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I bought my 2023 Pathfinder FWD brand new in September, 2023. First few days I bought it it would switch to neutral or cut off while sitting at a light. It is now December and the ac/heater when on full blast reduces to mild on it own, the remote start no longer sets car temp based on outside time, the light in car doesn't come on when…
2023 Nissan Pathfinder · Electrical System · filed with NHTSA Dec 13, 2023 · ODI 11559924
7/7/22. Per my wife - difficulty starting car. Sounded like battery was dead. It would click and try to start. Finally got it started, put into reverse, and felt some resistance like brake was on but it wasn’t. Put car in drive and it seemed okay. Had to wait for traffic at about roundabout and the car shifted into neutral.
2022 Nissan Pathfinder · Electrical System · filed with NHTSA Jul 16, 2022 · ODI 11474251
Our car is currently at the dealership again, (2nd time) for this particular issue that we feel is a safety issue. We are still experiencing an issue with the lift gate. It is coming down at random times, often coming down on us. The sensor always beeps (so far) so you have a very short warning before it comes down on you.
2025 Nissan Rogue · Electrical System · filed with NHTSA Oct 15, 2025 · ODI 11693503
In depth: 2023 Nissan Rogue electrical problems → · 2021 Nissan Rogue electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group35 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB15-049CC | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne… |
| PD175 | Service campaign | Oct 15, 2025 | *****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service… |
| NTB25-014 | Service bulletin | Feb 28, 2025 | REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X"… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| NTB25-007 | Service bulletin | Jan 29, 2025 | MIL ON WITH DTC P0196 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0196 for “EOT SENSOR” stored in the ECM. HINT: DTC P0012 for… |
| NTB21-040B | Service bulletin | Jan 21, 2025 | DTCS B2740-87, B2744-87, AND/OR B274D-87 STORED IF YOU CONFIRM Any of the following DTCs are stored: B2740-87 (TCU) B2744-87 (BCM) B27… |
| NTB25-002 | Service bulletin | Jan 10, 2025 | INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION SERVICE INFORMATION If any Around View Monitor (AVM) camera (front, sides, or rear) and/o… |
| NTB23-032B | Service bulletin | Sep 11, 2024 | HVAC BLOWER DOES NOT OPERATE ON COLD STARTS APPLIED VEHICLES: 2021-2023 Rogue (T33) APPLIED DATES: VINs starting with 5N1 – built before Nov… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan EL25-001A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the EL25-001A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does EL25-001A cover?
The manufacturer filed it against 9 model years: 2025 Nissan Pathfinder, 2024 Nissan Pathfinder, 2023 Nissan Pathfinder, 2022 Nissan Pathfinder, 2025 Nissan Rogue, 2024 Nissan Rogue and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 19 Mar 2025; built on or before 13 May 2025; built on or before 27 Nov 2024 — the build date is on the certification label in the driver’s door jamb.