Mazda bulletin SA-005-26
What it saysThere are currently 2 methods for cutting a new auxiliary key blank. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Jan 26, 2026, received Feb 3, 2026. It names 71 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these models). • Only Mazda-approved key cutting machines can process these 10-digit codes. • Many older key machines do not support 10-digit codes and cannot be updated to do so. In these cases, dealers will need to purchase one of the newer Mazda-approved key cutting machines capable of handling this requirement. • For a list of current Mazda-approved machines and purchasing options, refer to the Mazda Dealer Equipment Program or view the current Mazda approved key machines below.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-005-26 | Service bulletin | Jan 26, 2026 | 11028133 | PDF, 1,024 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 31 more on this site: 2024 Mazda CX-90, 2023 Mazda MX-30, 2022 Mazda MX-30, 2026 Mazda MX-5, 2025 Mazda MX-5, 2024 Mazda MX-5, 2023 Mazda MX-5, 2022 Mazda MX-5, 2021 Mazda MX-5, 2020 Mazda MX-5, 2019 Mazda MX-5, 2018 Mazda MX-5, 2017 Mazda MX-5, 2016 Mazda MX-5, 2026 Mazda Mazda3, 2025 Mazda Mazda3, 2024 Mazda Mazda3, 2023 Mazda Mazda3, 2022 Mazda Mazda3, 2021 Mazda Mazda3, 2020 Mazda Mazda3, 2019 Mazda Mazda3, 2018 Mazda Mazda3, 2017 Mazda Mazda3, 2016 Mazda Mazda3, 2021 Mazda Mazda6, 2020 Mazda Mazda6, 2019 Mazda Mazda6, 2018 Mazda Mazda6, 2017 Mazda Mazda6, 2016 Mazda Mazda6.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 71 model years this bulletin names have filed 4,143 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-005-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-005-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does SA-005-26 cover?
The manufacturer filed it against 71 model years: 2021 Mazda CX-3, 2020 Mazda CX-3, 2019 Mazda CX-3, 2018 Mazda CX-3, 2017 Mazda CX-3, 2016 Mazda CX-3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.