HomeMazdaCX-9 › 2021

2021 Mazda CX-9

Gas Compact SUV

20232022202120202019201820172016
Specs & fuel economyRecallsComplaintsCrash ratings
A
Safety Signal
92 / 100
ASafety Signal · 92 / 100
1Recalls · NHTSA campaigns
38Complaints · owner reports
5★Crash rating · NHTSA overall
24 mpgFuel economy · best combined

The 2021 Mazda CX-9 is sold in the U.S. as a gas compact SUV with 2 EPA-rated configurations. The most efficient version, the CX-9 2WD, is EPA-rated at 24 mpg combined. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 38 complaints, most often about engine. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
CX-9 2WDGasFWD2.5L 4-cyl turbo222824$2,600
CX-9 4WDGas4WD2.5L 4-cyl turbo202623$2,700

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

Out of factory warranty soon?

The 2021 Mazda CX-9 is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (1)

Seat Belts

high
8,648 vehicles

Problem: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

NHTSA campaign 21V750000 · reported Sep 27, 2021 · Mazda North American Operations

Owner complaints

38 complaints filed

7 involved a crash, 0 a fire, 1 injuries, 0 deaths reported by owners.

Filed by year — 2021: 1 · 2022: 11 · 2023: 9 · 2024: 10 · 2025: 2 · 2026: 5

Most-cited components

  • Engine — 20
  • Unknown Or Other — 6
  • Service Brakes — 4
  • Forward Collision Avoidance — 3
  • Power Train — 3
“The driver side airbag did not deploy in a front end collision on the drivers side. When approaching a vehicle that had come to a sudden and complete stop, the brakes were applied hard to the Mazda CX-9 in order to stop, but after about 1 second they just totally let go and there was no braking at all and the Mazda con…”Dec 2, 2022 · Service Brakes · NHTSA owner report
“A LOT OF ENGINE OIL CONSUPTION, 1 QUART PER 2500 MILES.”Nov 17, 2022 · Engine · NHTSA owner report
“My 2021 Mazda CX-9 uses excessive engine oil as reported in the Mazda "M-Tip" bulletin MT-005/20 and this manufacturer's defect is reportedly caused by defective valve stem seals as claimed in the class action lawsuit U.S. District Court for the Central District of California, Southern Division: [XXX] v. Mazda Motor of…”Nov 13, 2022 · Engine · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★☆★★★★★★★★★☆16%
SUV FWD★★★★★★★★★☆★★★★★★★★★☆15%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Other CX-9 model years

A

2023 CX-9

0 recalls · 12 complaints

A

2022 CX-9

0 recalls · 9 complaints

A

2020 CX-9

1 recalls · 19 complaints

B

2019 CX-9

2 recalls · 53 complaints

B

2018 CX-9

2 recalls · 126 complaints

A

2017 CX-9

0 recalls · 61 complaints

A

2016 CX-9

0 recalls · 104 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 43127, 43135). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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