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2020 Mazda CX-9

Gas
Small Sport Utility Vehicle 2WD
2 EPA-rated configurations
Data refreshed 2026-10-26
A
Safety Signal
92 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 1
Complaints1 crash · 1 injured reported 19
Crash ratingNHTSA overall 5★
Fuel economybest combined, EPA 24 mpg
20232022202120202019201820172016

The 2020 Mazda CX-9 is sold in the U.S. as a gas compact SUV with 2 EPA-rated configurations. The most efficient version, the CX-9 2WD, is EPA-rated at 24 mpg combined. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 19 complaints, most often about the engine. NHTSA crash-tested it at 5 stars overall.

Mazda CX-9 — photograph via Wikimedia Commons
Mazda CX-9 · Photo: Alexander Migl · CC BY-SA 4.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
CX-9 2WDGasFWD2.5L 4-cyl turbo222824$2,800
CX-9 4WDGas4WD2.5L 4-cyl turbo202623$2,900

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42345, 42349.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
CX-9 2WD, CX-9 4WD5 / 10California LEV-III ULEV70 / Federal Tier 3 Bin 70All 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors4
GVWR classClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Engine Basics

Cylinders4
Displacement2.5 L
Engine configurationIn-Line

Engine Output

Horsepower227 hp

Fuel Economy

FuelGasoline

Seating

Seat rows2
Seating capacity5 seats

Transmission

Drivetrain4x2
TransmissionAutomatic
Transmission speeds6

Driver assistance

Standard: Adaptive cruise control, Anti-lock brakes, Automatic emergency braking, Backup camera, Blind-spot monitoring, Electronic stability control, Forward collision warning, Lane departure warning, Lane keeping assist, Pedestrian automatic emergency braking, Rear cross-traffic alert

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: Grand Touring, Signature, Sport, Touring). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length199.6 in
Width (body, without mirrors)77.6 in
Height67.7 in
Wheelbase115.4 in
Track, front64.6 in
Track, rear64.6 in
Curb weight4,387 lb
Weight distribution, front/rear55/45

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here one configuration: 4-door SUV AWD. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2020 Mazda CX-9 is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (1)

Source: NHTSA recall database
▲high

Seat Belts

5221I
8,648 vehicles 93% reported repaired
Problem Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages." Risk A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury. Fix Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
NHTSA campaign 21V750000 reported Sep 27, 2021 Mazda North American Operations the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific CX-9

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Mazda publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Mazda CX-9, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Mazda CX-9

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this CX-9 →

Owner complaints

Source: NHTSA complaint database
19complaints filed

1 involved a crash · 0 a fire · 1 injuries · 0 deaths reported

9.0 per 10,000 built · Mazda reported 21,157 CX-9 built (its Early Warning production report to NHTSA)

Filed per year: 2020: 1 · 2021: 3 · 2022: 2 · 2023: 2 · 2025: 5 · 2026: 6

Most-cited components

Engine 5
Electrical System 4
Unspecified 3
Fuel/Propulsion System 3
Power Train 2
Forward Collision Avoidance 2

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical attention.
Air Bags at 130,000 miles Jun 30, 2026 NHTSA owner report · ODI 11747446
The mazda Cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues
Fuel/Propulsion System Jun 19, 2026 NHTSA owner report · ODI 11745213
Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction When this initial happen the steering wheel becomes hard to maneuver than releases The front and back cameras are clear from any debris or obstructions What should I do next?
Back Over Prevention Mar 17, 2026 NHTSA owner report · ODI 11724926
All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet.
Tires Mar 1, 2026 NHTSA owner report · ODI 11721291
Vehicle randomly displays "smart brake system malfunction," "forward smart city brake malfunction" and " front radar system malfunction." This has been going on for at least a year. I will be driving on a highway, trying to accelerate and these messages will pop up.
Electrical System May 22, 2025 NHTSA owner report · ODI 11662517
The vehicle was overheating and a message came up that power will be reduced. Then it would go away and come up every 3 minutes while driving. I brought it to the service center, we filled it up with coolant and the issue kept coming back this time with a lot of white smoke coming out at vehicle start up.
Engine Apr 14, 2025 NHTSA owner report · ODI 11654408

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Mazda itself: 5 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 5 injured, as claimed, not verified — about 24 per 100,000 built. Every CX-9 model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★☆★★★★★★★★★☆16%
SUV FWD★★★★★★★★★☆★★★★★★★★★☆15%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 2 filings by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Mazda warranty extension (9) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 327
Most recentmanufacturer date 2026-09-11
Kindsas classified by NHTSA 306 service bulletins, 16 warranty extensions, 5 others

Most often about: Electrical System, Equipment, Engine, Unknown Or Other, Equipment Adaptive/Mobility.

  • SA-041-26a Service bulletin
    2026-09-11 · Electrical System
  • DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Example
  • SA-041-26 Service bulletin
    2026-06-19 · Engine
  • This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the elec
  • 09-019-26 Service bulletin
    2026-06-18 · Engine
  • This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. 1. The door lock/unlock operation will not work using the door lock/release touch sensor. 2. The engine
  • SA-027-26a Service bulletin
    2026-06-17 · Electrical System
  • This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries an
  • 01-008-26 Service bulletin
    2026-05-01 · Power Train
  • This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperat
  • SA-031-26 Service bulletin
    2026-04-30 · Structure — Body
  • DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the B􀀀pillar or front do
  • SA-029-26 Service bulletin
    2026-04-21 · Engine
  • This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Servic
  • SA-026-26 Service bulletin
    2026-04-16 · Engine
  • This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may f

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
B14F0
B14F0 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Equipment Adaptive/Mobility4 bulletins
C1001
C1001 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Equipment Adaptive/Mobility4 bulletins
B13D3
B13D3 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine2 bulletins
C0023Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine2 bulletins
P0780
P0780 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins
P0842
P0842 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins
P0847
P0847 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins
P0872
P0872 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins
P0877
P0877 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins
P1738
P1738 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Power Train2 bulletins
P2507
P2507 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Equipment Adaptive/Mobility2 bulletins
P2610
P2610 on Mazda →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Equipment Adaptive/Mobility2 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Mazda CX-9 failed the emissions check on 1.8% of first inspections — close to the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.8% (every 2020 vehicle: 1.6%).

New York inspections 1.8%

failed emissions

877 initial inspections of 866 vehicles.

MeasureThe 2020 CX-9Every 2020 vehicleBehind it
Failed the emissions check1.8%2.2%876
Failed the safety inspection1.8%1.6%877
Air-bag warning lamp stayed lit0.23%0.19%877
Miles driven a year10,5749,980odometer at inspection
Average odometer66,58162,630odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2020 CX-9

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Mazda CX-9 have any recalls?

NHTSA has posted 1 recall campaign for the 2020 Mazda CX-9. The most serious on file is 21V750000, covering Seat Belts. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Mazda CX-9?

NHTSA gave the 2020 Mazda CX-9 5 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it A (92/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Mazda CX-9?

Across the 2 EPA-rated configurations of the 2020 Mazda CX-9, the best EPA combined figure is 24 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Mazda CX-9?

Transport Canada measured it at 199.6 in long, 77.6 in wide (body, without mirrors), 67.7 in tall, on a 115.4 in wheelbase. Curb weight: 4,387 lb. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Mazda CX-9?

Owners have filed 19 complaints with NHTSA about the 2020 Mazda CX-9, most often about engine, electrical system, unspecified. Of those, 1 involved a crash, 1 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Mazda CX-9?

The EPA smog rating for the 2020 Mazda CX-9 is 5 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III ULEV70, Federal Tier 3 Bin 70 — which the table above lists per configuration.

Are there service bulletins for the 2020 Mazda CX-9?

The manufacturer has filed 327 service bulletins and related communications with NHTSA for the 2020 Mazda CX-9, most often covering electrical system, equipment, engine. The most recent is dated 2026-09-11. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Mazda CX-9 do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Mazda CX-9 failed the emissions check on 1.8% of first inspections — close to the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.8% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations2 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates2 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls1NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints19NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings2 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins327NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA13 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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