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Manufacturer communication · Service bulletin · 3 brands

Stellantis bulletin S2508000100

What it saysIntermittent Uconnect Box Requires Service Message. NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Nov 6, 2025, received Nov 13, 2025, about the electrical system. It names 54 model years across Jeep, Ram and Dodge (2022–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Trouble codes it names: B1560 B1561 B1562 B22A9

Kind Service bulletin Manufacturer date Nov 6, 2025 Received by NHTSA Nov 13, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2508000100Service bulletinNov 6, 202511025512PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Ram 25 model years

Also filed against model years this site has no page for: 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2025 Ram 4500; 2026 Ram 4500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2025 Ram 5500; 2026 Ram 5500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 44 model years this bulletin names have filed 6,312 complaints with NHTSA since 2015. 2,754 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 Jeep Wrangler, the 64 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no…

2024 Jeep Grand Wagoneer · Electrical System · filed with NHTSA May 27, 2026

I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to…

2022 Ram 2500 · Electrical System · filed with NHTSA Feb 17, 2023

While stopped in active traffic at a red light on August 31, 2026, the vehicle suffered an unexpected, complete electrical failure and sudden total loss of motive power. The digital instrument cluster illuminated a red battery indicator accompanied by an urgent safety alert stating: "Stop Safely / Vehicle Will Shut Off Soon." Within…

2026 Jeep Gladiator · Electrical System · filed with NHTSA Sep 4, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

1,045 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-339-26Service bulletinSep 24, 2026Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the…
08-341-26Service bulletinSep 24, 2026Heads Up Display (HUD) Dimming Too Low Customers may experience one or more of the following: SYMPTOM: ● HUD is very dark and hardly viewabl…
114749Service bulletinSep 23, 2026CHARGER - BATTERY
08-221-26Service bulletinSep 23, 2026R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn o…
9100923Service bulletinSep 21, 2026AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF S…
08-069-26 REV. AService bulletinSep 18, 2026Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: ● **Continuous chime is…
08-332-26 REV. BService bulletinSep 16, 2026Hybrid Cooling Pump Emergency Mode Condition Customers may comment on one or more of the following: SYMPTOM: ● 12V battery is draining. NOTE…
08-331-26Service bulletinSep 11, 2026Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, Ram and Dodge, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis S2508000100 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2508000100 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S2508000100 cover?

The manufacturer filed it against 54 model years across 3 brands (Jeep, Ram and Dodge): 2025 Dodge Durango, 2024 Dodge Durango, 2023 Dodge Durango, 2022 Dodge Durango, 2026 Jeep Gladiator, 2025 Jeep Gladiator and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.