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HomeBulletinsFord SYNC-25.1.7.10.1
Manufacturer communication · Over-the-air update

Ford bulletin SYNC-25.1.7.10.1

Ford filed this with NHTSA as a over-the-air update dated Apr 10, 2026, received Feb 24, 2026, about the unknown or other — 10 documents under this number: SYNC-25.1.7.10.1 Escape, SYNC-25.1.7.10.1 Bronco, SYNC-25.1.7.10.1 Edge, SYNC-25.1.7.10.1 Transit and more. It names 25 model years (2021–2023). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"25S49 Recall Remedy: -Infotainment software update to address frozen screens"

Manufacturer campaign id SYNC-25.1.7.10.1 Kind Over-the-air update Manufacturer date Apr 10, 2026 Received by NHTSA Feb 24, 2026 Components Unknown Or Other, Electrical System, Visibility/Wiper First dated Feb 4, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SYNC-25.1.7.10.1 EscapeOver-the-air updateApr 10, 202611031649not yet checked
SYNC-25.1.7.10.1 BroncoOver-the-air updateMar 6, 202611030471not yet checked
SYNC-25.1.7.10.1 EdgeOver-the-air updateFeb 19, 202611029354not yet checked
SYNC-25.1.7.10.1 TransitOver-the-air updateFeb 17, 202611029548not yet checked
SYNC-25.1.7.10.1 MachEOver-the-air updateFeb 12, 202611029608not yet checked
SYNC-25.1.7.10.1 ExpeditOver-the-air updateFeb 9, 202611029650not yet checked
SYNC-25.1.7.10.1 F-150BEVOver-the-air updateFeb 6, 202611029653not yet checked
SYNC-25.1.7.10.1 F-150Over-the-air updateFeb 6, 202611029651not yet checked
SYNC-25.1.7.10.1 MachEOver-the-air updateFeb 5, 202611029000not yet checked
SYNC-25.1.7.10.1 SuperDutOver-the-air updateFeb 4, 202611028994not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SYNC-25.1.7.10.1 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SYNC-25.1.7.10.1 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SYNC-25.1.7.10.1 cover?

The manufacturer filed it against 25 model years: 2023 Ford Bronco, 2022 Ford Bronco, 2021 Ford Bronco, 2023 Ford Edge, 2022 Ford Edge, 2021 Ford Edge and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.