Ford bulletin SSM 55255
What it saysSome 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Oct 15, 2026, received Oct 21, 2026, about the electrical system. It names 12 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q1 of 2027. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. <br /><br /> If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS "Vehicle ID" screen. Fill out the GC
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 55255 | Service bulletin | Oct 15, 2026 | 11038625 | PDF, 68 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Ford F-550 SD; 2025 Ford F-550 SD; 2026 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for one of these models
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 147 complaints with NHTSA since 2015. 46 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Truck lost all electrical power while backing a trailer up. Engine died, no steering, no brakes, no power on dash, no emergence brakes, no power to door locks, no power to windows. If vehicle had been moving any faster no telling what could have been. Vehicle was towed to ford dealership and zero reasons for such a total loss of power.
2026 Ford F-250 Super Duty · Electrical System · filed with NHTSA Apr 6, 2026 · ODI 11729384
The trailer light control module is intermittently causing trailer light faults messages and signal failures. This is associated to recall 26C10. The software update doesn’t correct the problem. Ford does not have the hardware on hand to replace the failing part. This is a safety issue for us who are on the road towing travel trailers
2026 Ford F-350 Super Duty · Electrical System · filed with NHTSA Sep 16, 2026 · ODI 11764803
The navigation is intermittent, which causes the dash and connectivity to stop, which makes the dash go blank. Come back on and has shut the truck off a couple of times. Ford is saying it's connectivity, they're connectivity. People is saying the software software people are saying it's hardware. The dealer refuses to work on it.
2026 Ford F-450 Super Duty · Electrical System · filed with NHTSA Oct 12, 2026 · ODI 11770665
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group100 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2439 | Service bulletin | Oct 21, 2026 | Some of the vehicles listed in the Model statement above may exhibit the HVAC (heating, ventilation, and air conditioning) and radio system… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55208 | Service bulletin | Sep 25, 2026 | Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co… |
| TCU-26.2.12.2.1 | Over-the-air update | Sep 17, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| SSM 55118 | Service bulletin | Aug 25, 2026 | Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-15… |
| SSM 55116 | Service bulletin | Aug 25, 2026 | Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 0… |
| TSB 26-2375 | Service bulletin | Aug 12, 2026 | This article supersedes TSB 26-2050 to increase the labor operation allowance of labor operations A and B. Some of the vehicles listed in th… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 55255 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 55255 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 55255 cover?
The manufacturer filed it against 12 model years: 2026 Ford F-250 Super Duty, 2025 Ford F-250 Super Duty, 2024 Ford F-250 Super Duty, 2026 Ford F-350 Super Duty, 2025 Ford F-350 Super Duty, 2024 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.