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Manufacturer communication · Over-the-air update

Lincoln over-the-air update SYNC-25.1.7.10.1

What it says"25S49 Recall Remedy: -Infotainment software update to address frozen screens" NHTSA’s full summary ↓

Lincoln filed this with NHTSA as an over-the-air update dated Apr 8, 2026, received Apr 2, 2026, about the electrical system — 3 documents under this number: SYNC-25.1.7.10.1 Corsair, SYNC-25.1.7.10.1 Nautilus, SYNC-25.1.7.10.1 Navigato. It names 6 model years (2021–2023). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"25S49 Recall Remedy: -Infotainment software update to address frozen screens"

Manufacturer campaign id SYNC-25.1.7.10.1 Kind Over-the-air update Manufacturer date Apr 8, 2026 Received by NHTSA Apr 2, 2026 Components Electrical System, Visibility/Wiper First dated Mar 10, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SYNC-25.1.7.10.1 CorsairOver-the-air updateApr 8, 202611031381PDF, 22 KB
SYNC-25.1.7.10.1 NautilusOver-the-air updateMar 13, 202611030580PDF, 22 KB
SYNC-25.1.7.10.1 NavigatoOver-the-air updateMar 10, 202611030586PDF, 22 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lincoln files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 101 complaints with NHTSA since 2015. 31 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

2022 Lincoln Navigator L Reserve has many issues with Modules one of them that keeps goes bad is Apin which controls the screen and all other features like Massage seats Running Boards and Music and all other controls that gets disabled when it goes bad it’s a frequent problem which I has been having often changed 3 times but the problem…

2022 Lincoln Navigator · Electrical System · filed with NHTSA Jul 11, 2023 · ODI 11531641

Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not…

2022 Lincoln Nautilus · Electrical System · filed with NHTSA Mar 19, 2026 · ODI 11725508

The contact owns a 2023 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2023 Lincoln Corsair · Electrical System · filed with NHTSA Jul 22, 2026 · ODI 11752196

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

196 other manufacturer communications filed against these Lincoln models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
TSB 26-2449Service bulletinOct 22, 2026This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and…
SSM 55262Service bulletinOct 22, 2026Some 2027 Expedition/Navigator vehicles equipped with power running boards built on or before 13-Sep-2026 may exhibit an intermittent condit…
26-2431 v2Service bulletinOct 22, 2026This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D…
SSM 55258Service bulletinOct 19, 2026Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front a…
SSM 55256Service bulletinOct 16, 2026Some 2024-2026 Nautilus and 2025-2027 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto foldi…
SSM 55247Service bulletinOct 15, 2026Some 2024-2026 Nautilus vehicles may experience an "Advance Front Lighting Features Temporarily Unavailable" message with diagnostic trouble…
TSB 26-2442Service bulletinOct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov…
SSM 55221Service bulletinOct 6, 2026For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln SYNC-25.1.7.10.1 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SYNC-25.1.7.10.1 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SYNC-25.1.7.10.1 cover?

The manufacturer filed it against 6 model years: 2023 Lincoln Corsair, 2023 Lincoln Nautilus, 2022 Lincoln Nautilus, 2021 Lincoln Nautilus, 2023 Lincoln Navigator, 2022 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.