GM bulletin PIP6008E
What it saysThis Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Apr 16, 2025, received Apr 28, 2025. It names 56 model years across Chevrolet, GMC and Cadillac (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
Trouble codes it names: P2714
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIP6008E | Service bulletin | Apr 16, 2025 | 11017266 | PDF, 30 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 25 model years
GMC 21 model years
and 6 more on this site: 2026 GMC Yukon, 2025 GMC Yukon, 2024 GMC Yukon, 2023 GMC Yukon, 2022 GMC Yukon, 2021 GMC Yukon.
Cadillac 10 model years
and 2 more on this site: 2022 Cadillac Escalade, 2021 Cadillac Escalade.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 56 model years this bulletin names have filed 9,310 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIP6008E a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIP6008E repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIP6008E cover?
The manufacturer filed it against 56 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac CT5, 2024 Cadillac CT5, 2023 Cadillac CT5, 2022 Cadillac CT5, 2021 Cadillac CT5, 2025 Cadillac Escalade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.