Audi bulletin A6423952062618_3
What it saysThis bulletin provides information for when the frameless window auto-drop function is inoperative during freezing weather. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Nov 10, 2023, received Dec 6, 2023, about the visibility/wiper. It names 78 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when the frameless window auto-drop function is inoperative during freezing weather.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A6423952062618_3 | Service bulletin | Nov 10, 2023 | 10245637 | PDF, 531 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themand 36 more on this site: 2021 Audi S5, 2020 Audi S5, 2019 Audi S5, 2018 Audi S5, 2017 Audi S5, 2025 Audi S7, 2024 Audi S7, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2020 Audi S7, 2018 Audi S7, 2017 Audi S7, 2016 Audi S7, 2023 Audi TT, 2022 Audi TT, 2021 Audi TT, 2020 Audi TT, 2019 Audi TT, 2022 Audi TT RS, 2019 Audi TT RS, 2018 Audi TT RS, 2018 Audi TT Roadster, 2017 Audi TT Roadster, 2016 Audi TT Roadster, 2021 Audi TTS, 2020 Audi TTS, 2023 Audi TTS Coupe, 2022 Audi TTS Coupe, 2019 Audi TTS Coupe, 2018 Audi TTS Coupe, 2017 Audi TTS Coupe, 2016 Audi TTS Coupe, 2024 Audi e-tron GT, 2023 Audi e-tron GT, 2022 Audi e-tron GT.
Also filed against model years this site has no page for: 2025 Audi E-Tron GT; 2019 Audi RS7.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 76 model years this bulletin names have filed 538 complaints with NHTSA since 2015. 15 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2020 Audi A5. The contact stated while the vehicle was parked, it was noticed that the driver's side window had failed to remain up as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective window regulator. The vehicle remained at the dealer unrepaired.
2020 Audi A5 · Visibility/Wiper · filed with NHTSA Aug 1, 2024 · ODI 11605986
The contact owns a 2017 Audi S7. While driving 60 MPH, the sun roof shattered without warning. The vehicle was taken to sewell collision center of houston (111 stage runn dr, houston, tx 77090) who stated that the sun roof likely shattered due to being struck by an object. The vehicle was not repaired.
2017 Audi S7 · Visibility/Wiper · filed with NHTSA Oct 5, 2017 · ODI 11031921
I was driving up a clear road, heard and exploding sound and witnessed my drivers side window shatter. The glass that was not protected by tint, I could hear crumbling into the frame. I could not see out of my window and thankfully did not swerve due to scare of the explosion sound.
2024 Audi A5 · Visibility/Wiper · filed with NHTSA Jun 24, 2024 · ODI 11596209
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group63 other manufacturer communications filed against these Audi models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2080019_4 | Service bulletin | Sep 28, 2026 | This bulletin provides information when the AC system does not work; AC button automatically deactivates itself immediately. |
| TSB_2020552_15 | Service bulletin | Sep 22, 2026 | This bulletin provides service information regarding exterior glass cleaning. |
| TSB_2082227_2 | Service bulletin | Aug 11, 2026 | This bulletin provides service information for an HVAC malfunction and a remedy in cases where the symptom presents. |
| TSB_20741717_15 | Service bulletin | Aug 11, 2026 | This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern. |
| TSB_2079245_3 | Service bulletin | Aug 5, 2026 | This bulletin provides information when the windshield washer does not work. |
| TSB_2082938_1 | Service bulletin | Aug 4, 2026 | This bulletin provides informaiotn when the air conditioning deactivates AUTO mode after coasting. |
| TSB_2071007_2 | Service bulletin | Jul 31, 2026 | This bulleitn provides informaiton when there is louver broken on the air vent for chest. |
| TSB_2082227_1 | Service bulletin | Jun 4, 2026 | This bulletin provides service information for an HVAC malfunction and a remedy in cases where the symptom presents. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A6423952062618_3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A6423952062618_3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A6423952062618_3 cover?
The manufacturer filed it against 78 model years: 2016 Audi A3, 2025 Audi A5, 2024 Audi A5, 2023 Audi A5, 2022 Audi A5, 2021 Audi A5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.