2017 Chrysler Pacifica electrical problems
423 of the 1,601 complaints owners filed with NHTSA about the 2017 Chrysler Pacifica name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 260 manufacturer bulletins, 5 recalls, 3 NHTSA investigations. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the electrical system
Source: NHTSA complaint database2 of the 423 reports a crash · 9 a fire · 8 injuries. Self-reported, unverified.
Filed per year: 2016: 3 · 2017: 51 · 2018: 60 · 2019: 78 · 2020: 28 · 2021: 17 · 2022: 47 · 2023: 51 · 2024: 26 · 2025: 33 · 2026: 29
Half of the 211 owners who gave an odometer reading reported the electrical problem between 10,000 and 45,000 miles. A median of reports, not the life of a part.
1,601 complaints in all about the 2017 Chrysler Pacifica, 29 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.
Across model years: Chrysler Pacifica electrical problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle.
While driving, the car disabled radio and navigation to put up an alert to schedule a software update. Attempting to dismiss this alert by selecting a time resulted in the alert coming back. When I hit 'cancel' to block the update, the vehicle decided to perform a software update while driving.
On three seperate occasions over the past five months, I have encountered the same issue. While driving between 75-80mph on the highway with 32-44% life on the hybrid battery, the vehicle has shut off the engine. A message comes up on the cluster that I must put the vehicle in park to drive.
On friday, 7/12, while my wife, along with my 5 children, were sitting at a stoplight in olathe, ks near the intersection of 119th and blackbob , she noticed smoke coming from under the hood. As the light turned green and she accelerated forward, turning west onto 119th st.
The most recent occurrence- of many- where the vehicle not operating as it was shifted to/ not staying on/or turning off when the ignition button is pressed is as follows.
What is on file about the electrical system
Source: NHTSA recalls, investigations and manufacturer communicationsRecalls filed under this heading
- 20V334000 CriticalJun 9, 2020 · 23,079 vehicles
- Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
- 19V348000 HighMay 9, 2019 · 198,731 vehicles
- Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
- 18V524000 HighAug 9, 2018 · 12,779 vehicles
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- 18V395000 HighJun 14, 2018 · 240,242 vehicles
- Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- 18V332000 CriticalMay 17, 2018 · 4,815,661 vehicles
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
NHTSA investigations
- RQ24004 Loss of motive power due to an internal wiring connector short.opened Feb 27, 2024 · open
- On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023…
- RQ24001 Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)opened Jan 16, 2024 · open
- On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupa…
- DP22005 Pedestrian alert soundsopened Jan 27, 2023 · closed Aug 7, 2023
- NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
260 manufacturer bulletins filed under this heading
- 08-271-26 Service bulletinJul 10, 2026
- Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 - Invalid Data Received From Battery Energy Control Module "A".
- 9100860 Service bulletinJul 7, 2026
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- S2623000046 Service bulletinJun 25, 2026
- Calibration Requirements For The Power Sliding Door Module (PSDM).
- S2623000041 REV. A Service bulletinJun 19, 2026
- Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 9100835 Service bulletinJun 8, 2026
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
The 5 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Trouble codes named on this system
P0303 P0A3F P0A43 P0171 P0174 U11E9 P0AA6 P1E1B
Codes a bulletin or an owner’s complaint about the 2017 Chrysler Pacifica names on this model year; a code with a record of its own links it.
Other systems with a record on the 2017 Chrysler Pacifica
Source: the same files- engine problems 556 complaints
- transmission and drivetrain problems 483 complaints
- steering problems 283 complaints
- brake problems 90 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre electrical problems common on the 2017 Chrysler Pacifica?
They are documented: NHTSA holds 423 owner complaints naming the electrical system on this model year (26% of everything owners filed about it), and 260 manufacturer bulletins, 5 recalls, 3 NHTSA investigations are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the electrical system on the 2017 Chrysler Pacifica?
Yes — 5 campaigns are filed under this heading: 20V334000, 19V348000, 18V524000, 18V395000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do electrical problems show up on the 2017 Chrysler Pacifica?
Owners who gave an odometer reading reported it at a median of 27,000 miles; half of them between 10,000 and 45,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Electrical System" heading cover?
Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.