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Owner complaints · Electrical System

2017 Chrysler Pacifica electrical problems

423 of the 1,601 complaints owners filed with NHTSA about the 2017 Chrysler Pacifica name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 260 manufacturer bulletins, 5 recalls, 3 NHTSA investigations. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

423 complaints 26% of this model year’s 2 reports a crash 9 a fire typically at 27k miles

What owners filed about the electrical system

Source: NHTSA complaint database
423complaints name the electrical system

2 of the 423 reports a crash · 9 a fire · 8 injuries. Self-reported, unverified.

Filed per year: 2016: 3 · 2017: 51 · 2018: 60 · 2019: 78 · 2020: 28 · 2021: 17 · 2022: 47 · 2023: 51 · 2024: 26 · 2025: 33 · 2026: 29

27kmiles, typically

Half of the 211 owners who gave an odometer reading reported the electrical problem between 10,000 and 45,000 miles. A median of reports, not the life of a part.

26%of this model year’s complaints

1,601 complaints in all about the 2017 Chrysler Pacifica, 29 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.

Across model years: Chrysler Pacifica electrical problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle.
Electrical System at 16,240 miles Jan 1, 2020 NHTSA owner report
While driving, the car disabled radio and navigation to put up an alert to schedule a software update. Attempting to dismiss this alert by selecting a time resulted in the alert coming back. When I hit 'cancel' to block the update, the vehicle decided to perform a software update while driving.
Electrical System at 11,500 miles Oct 9, 2019 NHTSA owner report
On three seperate occasions over the past five months, I have encountered the same issue. While driving between 75-80mph on the highway with 32-44% life on the hybrid battery, the vehicle has shut off the engine. A message comes up on the cluster that I must put the vehicle in park to drive.
Electrical System at 30,689 miles Jul 26, 2019 NHTSA owner report
On friday, 7/12, while my wife, along with my 5 children, were sitting at a stoplight in olathe, ks near the intersection of 119th and blackbob , she noticed smoke coming from under the hood. As the light turned green and she accelerated forward, turning west onto 119th st.
Electrical System at 44,500 miles Jul 18, 2019 NHTSA owner report
The most recent occurrence- of many- where the vehicle not operating as it was shifted to/ not staying on/or turning off when the ignition button is pressed is as follows.
Electrical System at 15,481 miles Jul 16, 2019 NHTSA owner report

What is on file about the electrical system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigations

260 manufacturer bulletins filed under this heading

The 5 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P0303 P0A3F P0A43 P0171 P0174 U11E9 P0AA6 P1E1B

Codes a bulletin or an owner’s complaint about the 2017 Chrysler Pacifica names on this model year; a code with a record of its own links it.

Other systems with a record on the 2017 Chrysler Pacifica

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are electrical problems common on the 2017 Chrysler Pacifica?

They are documented: NHTSA holds 423 owner complaints naming the electrical system on this model year (26% of everything owners filed about it), and 260 manufacturer bulletins, 5 recalls, 3 NHTSA investigations are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the electrical system on the 2017 Chrysler Pacifica?

Yes — 5 campaigns are filed under this heading: 20V334000, 19V348000, 18V524000, 18V395000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the 2017 Chrysler Pacifica?

Owners who gave an odometer reading reported it at a median of 27,000 miles; half of them between 10,000 and 45,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.