⌘K
Home›Recalls›22V077000
NHTSA campaign 22V077000

2017–2018 Chrysler Pacifica: hybrid propulsion system recall

A vehicle fire increases the risk of injury.

criticalPark outside16,741 vehicles affected

Also on this page:

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemChrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.RiskA vehicle fire increases the risk of injury.FixOwners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.

Reported to NHTSA Feb 11, 2022 by Chrysler (FCA US, LLC), owners notified Oct 6, 2022.

Which vehicles are covered

Source: NHTSA campaign 22V077000
Model yearClassSafety SignalRecalls on file
2017 Chrysler PacificaMinivanF17
2018 Chrysler PacificaMinivanF16

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 22V077000 · the manufacturer calls it Z11

Common questions

Source: NHTSA, 49 CFR Part 573

What does this advisory mean?

Park outside means the vehicle can catch fire while parked and switched off, so it should be kept away from buildings and other vehicles until the repair is done. These are the two most serious things NHTSA can attach to a campaign, and both mean the risk exists while the vehicle is switched off.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.