2017 Chrysler Pacifica steering problems
283 of the 1,601 complaints owners filed with NHTSA about the 2017 Chrysler Pacifica name the steering (NHTSA’s “Steering” heading — the steering column, rack, pump and power assist). Filed under the same heading: 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the steering
Source: NHTSA complaint database7 of the 283 reports a crash · 0 a fire · 3 injuries. Self-reported, unverified.
Filed per year: 2016: 1 · 2017: 20 · 2018: 19 · 2019: 18 · 2020: 16 · 2021: 19 · 2022: 26 · 2023: 17 · 2024: 11 · 2025: 68 · 2026: 68
Half of the 96 owners who gave an odometer reading reported the steering problem between 13,000 and 65,000 miles. A median of reports, not the life of a part.
1,601 complaints in all about the 2017 Chrysler Pacifica, 68 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Steering” means the same area of the vehicle, not one fault.
Across model years: Chrysler Pacifica steering problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the steering. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The contact owns a 2017 Chrysler Pacifica. While attempting to reverse the vehicle, the steering wheel needed extra strength to steer and the engine and power steering assist indicators illuminated. The contact referenced NHTSA campaign number: 19v348000 (electrical system). The vehicle was not repaired.
For the past month or so when the vehicle is going in curves the steering wheel is sticking. It's almost like there is no power steering. I feel like I could wreck my vehicle because it is very hard to control due to the steering. This is occurring when the van is in motion, accelerating, when I try to turn the wheel back straight
The contact owns a 2017 Chrysler Pacifica. While driving various speeds, the steering wheel seized for approximately three to four seconds without warning. The contact stated that the failure occurred intermittently. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and did not assist.
Driving multiple occurrences of brief loss of power steering at speed in motion. Hesitation, difficult, hard to turn. Googled this issue an observed a fca recall. I called fca customer services and they stated my vehicle is not in the recall by VIN. However it is an early 2017 model..
I took my car 2 times already to the Chrysler service center to investigate steering wheel problem, and they told me that they couldnt find out any problem. It feels like locking when you turn the steering wheel and turn to other way. My 3 babies are riding in this car and I worry so much.
What is on file about the steering
Source: NHTSA recalls, investigations and manufacturer communicationsNHTSA investigation
- PE25009 Intermittent Loss of Electric Power Steeringopened Sep 5, 2025 · open
- The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a stickin…
Other systems with a record on the 2017 Chrysler Pacifica
Source: the same files- engine problems 556 complaints
- transmission and drivetrain problems 483 complaints
- electrical problems 423 complaints
- brake problems 90 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre steering problems common on the 2017 Chrysler Pacifica?
They are documented: NHTSA holds 283 owner complaints naming the steering on this model year (18% of everything owners filed about it), and 1 NHTSA investigation is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the steering on the 2017 Chrysler Pacifica?
No recall campaign is filed under this heading for this model year (there are 17 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.
When do steering problems show up on the 2017 Chrysler Pacifica?
Owners who gave an odometer reading reported it at a median of 39,000 miles; half of them between 13,000 and 65,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Steering" heading cover?
The steering column, rack, pump and power assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.