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Manufacturer communication · Service bulletin

Volvo bulletin C00009

Volvo filed this with NHTSA as a service bulletin dated Jul 21, 2023, received Sep 5, 2023, about the unknown or other. It names 69 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

Kind Service bulletin Manufacturer date Jul 21, 2023 Received by NHTSA Sep 5, 2023 Components Unknown Or Other, Electronic Stability Control (Esc)

Document filed under this number

DocumentKindDatedNHTSA id
C00009Service bulletinJul 21, 202310241661

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo C00009 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the C00009 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does C00009 cover?

The manufacturer filed it against 69 model years: 2024 Volvo C40, 2023 Volvo C40, 2022 Volvo C40, 2024 Volvo S60, 2023 Volvo S60, 2022 Volvo S60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.