Volvo bulletin C00009
Volvo filed this with NHTSA as a service bulletin dated Jul 21, 2023, received Sep 5, 2023, about the electronic stability control. It names 69 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCOMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| C00009 | Service bulletin | Jul 21, 2023 | 10241661 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themand 25 more on this site: 2023 Volvo XC40, 2022 Volvo XC40, 2021 Volvo XC40, 2020 Volvo XC40, 2019 Volvo XC40, 2018 Volvo XC40, 2024 Volvo XC60, 2023 Volvo XC60, 2022 Volvo XC60, 2021 Volvo XC60, 2020 Volvo XC60, 2019 Volvo XC60, 2018 Volvo XC60, 2017 Volvo XC60, 2016 Volvo XC60, 2016 Volvo XC70, 2024 Volvo XC90, 2023 Volvo XC90, 2022 Volvo XC90, 2021 Volvo XC90, 2020 Volvo XC90, 2019 Volvo XC90, 2018 Volvo XC90, 2017 Volvo XC90, 2016 Volvo XC90.
Also filed against model years this site has no page for: 2016 Volvo V70; 2017 Volvo XC40; 2017 Volvo XC70; 2016 Volvo XC80.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 65 model years this bulletin names have filed 1,444 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electronic stability control
Source: same model, same component group1 other manufacturer communication filed against these Volvo models under the same component group (electronic stability control), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A10246a | Service bulletin | Sep 26, 2023 | Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehic… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo C00009 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the C00009 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does C00009 cover?
The manufacturer filed it against 69 model years: 2024 Volvo C40, 2023 Volvo C40, 2022 Volvo C40, 2024 Volvo S60, 2023 Volvo S60, 2022 Volvo S60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.