Mercedes-Benz bulletin LI82.85-P-080359
What it saysComplaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Mar 19, 2026, about the electrical system. It names 37 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible Notes: - The event code "B16AC00 - The configuration of the SIM card is erroneous" is active and stored - The head unit shows no internet connection Cause The RAMSES module may be faulty. This fault profile can be recognized as follows: With XENTRY Diagnosis, enter the "ACTUAL values" menu of the RAMSES control unit and read out the values with position 175 and 727. ACTUAL values in the event of a fault: Type of mobile service (position 175): No reception Operating mode (position 727): Ready mode Remedy If B16AC00 is permanently active and saved and position 175 is no reception and position 727 is ready mode, it is highly likely that the communication module is faulty. In this case, an initial start up must be carried out. If the problem persists even after an initial start up, please create a TIPS case.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI82.85-P-080359 | Service bulletin | Mar 19, 2026 | 11030159 | PDF, 36 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E; 2024 Mercedes-Benz AMG C63 S E 4MATIC+; 2024 Mercedes-Benz AMG GT63 S E; 2024 Mercedes-Benz AMG GT63 S E Performance; 2026 Mercedes-Benz AMG GT63 S E Performance 4MATIC+; 2023 Mercedes-Benz AMG S 63 E 4MATIC+; 2024 Mercedes-Benz AMG S 63 E 4MATIC+; 2024 Mercedes-Benz AMG SL63 S E.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 29 model years this bulletin names have filed 530 complaints with NHTSA since 2015. 174 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My mom and I were in her car brand new Mercedes adaptive cruise was on the car started to act up with all the warning lights again, which shut all safety systems down air back seatbelts, adaptive cruise, Tronics and the engine wall between 18 wheeler and the freeway wall slammed the vehicle into the freeway hall causing about $5000 worth…
2023 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Jan 21, 2025 · ODI 11637467
On Sunday, XXX at approximately 5:30 PM, I entered the parking lot of a Staples store at , in my 2025 Mercedes Benz AMG GLC 43 SUV. It was daylight and the weather was clear. There was no wind and the temperature was in the low 80s. I drove down a parking aisle and slowed down to make a right turn into an open parking space.
2025 Mercedes-Benz GLC-Class · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765946
The contact owns a 2022 Mercedes-Benz AMG SL55. The contact stated that upon entering the vehicle, the vehicle failed to detect the presence of the key, after which the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure.
2022 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Aug 19, 2024 · ODI 11609466
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group224 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI47.70-P-079912 | Service bulletin | Sep 29, 2026 | Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The… |
| LI54.30-P-080963 | Service bulletin | Sep 17, 2026 | Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I… |
| LI82.60-P-080383 | Service bulletin | Sep 15, 2026 | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up… |
| LI54.71-P-079104 | Service bulletin | Sep 11, 2026 | Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll… |
| LI54.21-P-080326 | Service bulletin | Sep 9, 2026 | Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th… |
| LI82.60-P-079747 | Service bulletin | Sep 4, 2026 | Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the… |
| NCU - 2026080001 | Service campaign | Aug 15, 2026 | Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2027 S-Class (223 platform) ve… |
| LI82.85-P-079088 | Service bulletin | Aug 14, 2026 | Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Aud… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI82.85-P-080359 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI82.85-P-080359 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI82.85-P-080359 cover?
The manufacturer filed it against 37 model years: 2026 Mercedes-Benz AMG GT, 2025 Mercedes-Benz AMG GT, 2024 Mercedes-Benz AMG GT, 2026 Mercedes-Benz C-Class, 2025 Mercedes-Benz C-Class, 2024 Mercedes-Benz C-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.