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Manufacturer communication · Service bulletin

Mazda bulletin SA-004-25

What it saysKey Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Jan 22, 2025, received Feb 5, 2025, about the engine. It names 39 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about an engine no start. This may be caused by the customer inadvertently putting the key transmitter in Power Saving Function.

Trouble codes it names: B13D3 P1260 all 2 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Jan 22, 2025 Received by NHTSA Feb 5, 2025 Components Engine, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SA-004-25Service bulletinJan 22, 202511013788PDF, 189 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 39 model years this bulletin names have filed 1,778 complaints with NHTSA since 2015. 636 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2022 Mazda MX-5. The contact stated that while the vehicle was in operation, the rooftop failed to remain sealed opened or closed as intended, causing the alarm system to be disarmed. The contact stated that the vehicle would not move forward or backward while shifted into gear. There was no warning light illuminated.

2022 Mazda MX-5 · Electrical System · filed with NHTSA Dec 6, 2024 · ODI 11629330

On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal.

2023 Mazda Mazda3 · Electrical System · filed with NHTSA Jan 22, 2026 · ODI 11712753

Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction.

2020 Mazda Mazda3 · Electrical System · filed with NHTSA Jun 16, 2024 · ODI 11594653

In depth: 2021 Mazda CX-5 engine problems → · 2024 Mazda CX-90 engine problems → · 2024 Mazda CX-90 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

109 other manufacturer communications filed against these Mazda models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Mazda list.

NumberKindDatedNHTSA’s summary
SA-060-26Service bulletinOct 1, 2026NOTE: This service information only applies to vehicles with PYUKD engine and EGR. DESCRIPTION DTC P0402 EGR malfunctions may be falsely det…
PF-26-04OtherSep 30, 2026SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicabl…
DRW59Service campaignSep 25, 2026Subject: Notification of Dealer Re-Work (DRW59) – 2026MY CX-30 and 2026MY Mazda3 - Check Engine Light On With DTC P0126:00 Dear Mazda Deale…
SA-061-26Service bulletinSep 17, 2026DESCRIPTION Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING Confirm…
SA-059-26Service bulletinSep 10, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-029/24 05/09/24 DESCRIPTION The CX…
SA-038-26aService bulletinSep 4, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCR…
SA-058-26Service bulletinAug 26, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-001/25 10/16/25, 05/15/25, 04/17/25…
01-010-26Service bulletinAug 10, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION S…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SA-004-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA-004-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does SA-004-25 cover?

The manufacturer filed it against 39 model years: 2025 Mazda CX-30, 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2020 Mazda CX-30 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.