Lexus bulletin L-SB-0021-24
Lexus filed this with NHTSA as a service bulletin dated Apr 19, 2024, received Jul 6, 2024, about the structure — 2 documents under this number. It names 109 model years (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationLexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. •The entire bulletin has been updated.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0021-24 | Service bulletin | Apr 19, 2024 | 11003642 | not yet checked |
| L-SB-0021-24 | Service bulletin | Apr 19, 2024 | 11003587 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 63 more model years on this site.
Also filed against model years this site has no page for: 2018 Lexus CT Hybrid; 2019 Lexus CT Hybrid; 2016 Lexus LFA; 2017 Lexus LFA; 2024 Lexus NON-Existant UX; 2025 Lexus NON-Existant UX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0021-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0021-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does L-SB-0021-24 cover?
The manufacturer filed it against 109 model years: 2017 Lexus CT, 2016 Lexus CT, 2025 Lexus ES, 2024 Lexus ES, 2023 Lexus ES, 2022 Lexus ES and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.