Lexus service campaign 23LD01
What it says23LD01 expired on november 30, 2025 technical instructions for special service campaign 23LD01 TOW converter not installed certain 2021 model year RX350 NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service campaign dated Dec 5, 2025, received Nov 27, 2023, about the structure — 4 documents under this number: 23LD01 Dealer Pa and 3 more. It names 1 model year (2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication23LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23LD01 | Service bulletin | Dec 5, 2025 | 11027558 | |
| 23LD01 | Service campaign | Dec 5, 2025 | 11027557 | |
| 23LD01 | Service campaign | Dec 5, 2025 | 11027556 | |
| 23LD01 Dealer Pa | Service bulletin | Oct 24, 2023 | 10245485 | not found |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 23LD01R1 | Install Tow Converter | 0.4 hrs |
Read by machine from the document NHTSA serves (10 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 71 complaints with NHTSA since 2015. 6 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group12 other manufacturer communications filed against the Lexus RX under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0030-24 REV2 | Service bulletin | Dec 15, 2025 | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| L-SB-0017-19 REV1 | Service bulletin | Feb 7, 2025 | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under t… |
| L-SB-0039-24 | Service bulletin | Oct 18, 2024 | Some 2021 – 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise… |
| L-SB-0030-24 REV1 | Service bulletin | Jul 29, 2024 | Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| L-SB-0030-24 | Service bulletin | Jun 21, 2024 | Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the pr… |
| L-SB-0018-24 REV1 | Service bulletin | Jun 7, 2024 | Some 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument… |
| L-SB-0024-24 | Service bulletin | Apr 19, 2024 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or… |
| L-SB-0023-24 | Service bulletin | Apr 19, 2024 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus 23LD01 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23LD01 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 23LD01 cover?
The manufacturer filed it against 1 model year: 2021 Lexus RX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.