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Manufacturer communication · Service bulletin

Lexus bulletin L-SB-0030-24 REV2

What it saysSome 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Dec 15, 2025, received Jan 9, 2026, about the structure — 1 document under this number: L-SB-0030-24 Rev2. It names 115 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturer campaign id L-SB-0030-24 REV2 Kind Service bulletin Manufacturer date Dec 15, 2025 Received by NHTSA Jan 9, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-SB-0030-24 Rev2Service bulletinDec 15, 202511027560PDF

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
743991Odor Remediation (Dealer Performed) * ** 66 *** ZZ Utilize the Electronic Flat Rate…8.14 hrs

Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2017 CT →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

and 74 more on this site: 2024 Lexus LC, 2023 Lexus LC, 2022 Lexus LC, 2021 Lexus LC, 2020 Lexus LC, 2019 Lexus LC, 2018 Lexus LC, 2026 Lexus LS, 2025 Lexus LS, 2024 Lexus LS, 2023 Lexus LS, 2022 Lexus LS, 2021 Lexus LS, 2020 Lexus LS, 2019 Lexus LS, 2018 Lexus LS, 2016 Lexus LS, 2026 Lexus LX, 2025 Lexus LX, 2024 Lexus LX, 2023 Lexus LX, 2022 Lexus LX, 2021 Lexus LX, 2020 Lexus LX, 2019 Lexus LX, 2018 Lexus LX, 2017 Lexus LX, 2016 Lexus LX, 2026 Lexus NX, 2025 Lexus NX, 2024 Lexus NX, 2023 Lexus NX, 2022 Lexus NX, 2021 Lexus NX, 2020 Lexus NX, 2019 Lexus NX, 2018 Lexus NX, 2017 Lexus NX, 2016 Lexus NX, 2025 Lexus RC, 2024 Lexus RC, 2023 Lexus RC, 2022 Lexus RC, 2021 Lexus RC, 2020 Lexus RC, 2019 Lexus RC, 2018 Lexus RC, 2017 Lexus RC, 2016 Lexus RC, 2026 Lexus RX, 2025 Lexus RX, 2024 Lexus RX, 2023 Lexus RX, 2022 Lexus RX, 2021 Lexus RX, 2020 Lexus RX, 2019 Lexus RX, 2018 Lexus RX, 2017 Lexus RX, 2016 Lexus RX, 2026 Lexus RZ, 2025 Lexus RZ, 2024 Lexus RZ, 2023 Lexus RZ, 2026 Lexus TX, 2025 Lexus TX, 2024 Lexus TX, 2025 Lexus UX, 2024 Lexus UX, 2023 Lexus UX, 2022 Lexus UX, 2021 Lexus UX, 2020 Lexus UX, 2019 Lexus UX.

Also filed against model years this site has no page for: 2017 Lexus LFA.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 114 model years this bulletin names have filed 1,622 complaints with NHTSA since 2015. 68 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2025 Lexus IS-350. The contact stated that the vehicle was purchased brand new. The contact stated that within four days of driving the vehicle, the contact started to experience health and safety issues that persisted throughout the time the vehicle was driven, and the contact noticed an abnormal odor coming from the…

2025 Lexus IS · Structure · filed with NHTSA Sep 17, 2025 · ODI 11687952

Fagan rousseau reporting 05-06-2017 vehicle in storage in a show room Lexus 13025 w dodge st, omaha ne, no ne title no shipping import papers in drivers seat belt range , no insurance card in glove box, no DOT tire number listed with purchase papers, warranty covers once a month air inspection of vavle stem losing air, epa= filters for…

2017 Lexus CT · Structure · filed with NHTSA May 6, 2017 · ODI 10983858

I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where

2018 Lexus IS · Structure · filed with NHTSA Apr 7, 2022 · ODI 11460066

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

27 other manufacturer communications filed against these Lexus models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lexus list.

NumberKindDatedNHTSA’s summary
L-SB-0049-25 REV1Service bulletinSep 10, 2026Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release…
L-SB-0008-26Service bulletinApr 14, 2026Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal n…
L-SB-0013-25 REV1Service bulletinFeb 7, 2026Some 2024 model year GX 550 vehicles may exhibit an abnormal hood fluttering and/or vibration while driving 25 mph or higher. The mastic bet…
23LD01Service campaignDec 5, 202523LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODE…
L-SB-0049-25.PDFService bulletinNov 10, 2025Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release…
L-SB-0042-24 REV1Service bulletinJun 13, 2025Some 2024 model year GX 550 vehicles equipped with the refresh seat function may exhibit a condition where the front passenger seat massager…
L-SB-0013-25Service bulletinFeb 8, 2025Some 2024 model year GX 550 vehicles may exhibit an abnormal hood fluttering and/or vibration while driving 25 mph or higher. The mastic bet…
L-SB-0017-19 REV1Service bulletinFeb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under t…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-SB-0030-24 REV2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-SB-0030-24 REV2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-SB-0030-24 REV2 cover?

The manufacturer filed it against 115 model years: 2017 Lexus CT, 2016 Lexus CT, 2025 Lexus ES, 2024 Lexus ES, 2023 Lexus ES, 2022 Lexus ES and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.