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Manufacturer communication · Service bulletin

Kia bulletin TSB_ELE314

What it saysThis bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Oct 5, 2023, received Nov 4, 2023, about the electrical system. It names 30 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.

Kind Service bulletin Manufacturer date Oct 5, 2023 Received by NHTSA Nov 4, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE314Service bulletinOct 5, 202310243928PDF, 578 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 30 model years this bulletin names have filed 5,096 complaints with NHTSA since 2015. 1,058 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Kia EV6, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 16,030 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Vehicle does not reliably handle the 12V battery well. Many times, I see it sitting at 12.8 VDC when driving the vehicle. On a ICE vehicle, the charging voltage is close to 14V when running/driving. On 3 separate occasions, when I tried to "start" the EV6, the 12V battery was too dead to allow the car to be started. Basically stranded.

2023 Kia EV6 · Electrical System · filed with NHTSA Apr 3, 2024 · ODI 11581040

The contact owns a 2020 Kia Niro. The contact stated that while driving at an undisclosed speed, the coolant system warning light illuminated. The contact stated that after entering the vehicle following a charging session, there was a burning odor coming from the vehicle while the coolant system warning light was illuminated.

2020 Kia Niro · Electrical System · filed with NHTSA Sep 3, 2026 · ODI 11761948

While operating and driving on a busy two lane roadway, about an hour in to a two hour trip, the vehicle displayed “check electrical system” message without warning, then quickly lost power, rendering the car only able to drive at 25 mph for a brief moment, and then, just as quickly, shut down completely and did not operate.

2022 Kia EV6 · Electrical System · filed with NHTSA Apr 21, 2023 · ODI 11518378

In depth: 2023 Kia EV6 electrical problems → · 2022 Kia EV6 electrical problems → · 2021 Kia Sorento electrical problems → · 2023 Kia Sportage electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

171 other manufacturer communications filed against these Kia models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
SA656Service bulletinSep 28, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT VIEW CAMERA REPLACEMENT (SA656) - This bulletin provides information to replace the front…
SC330Service campaignSep 25, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair…
TSB_ELE328_R1Service bulletinSep 16, 2026TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin has been revised…
SA652/SA653/SA658Over-the-air updateSep 16, 2026RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR RCM, UWB AND SBCM (SA652/SA653/SA658) - This Over-the-Air (OTA) software upd…
PS813Service bulletinSep 4, 2026This Pitstop provides information related to the smart key fob programming procedure on certain 2027MY~ Seltos (SP3) vehicles.
PI2606OtherSep 4, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides information to upgrade the 12-volt battery…
PI2605OtherSep 2, 2026TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: BMU LOGIC IMPROVEMENT (PI2605) - This bulletin provides information regarding a Ba…
OTA_ELE431_432_434_NOTESOver-the-air updateAug 29, 2026RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR ROOF CONTROL MODULE (RCM), ULTRA-WIDEBAND (UWB) and SIDE BODY CONTROL MODULE (SBCM) - This…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_ELE314 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_ELE314 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_ELE314 cover?

The manufacturer filed it against 30 model years: 2020 Kia Cadenza, 2023 Kia Carnival, 2022 Kia Carnival, 2023 Kia EV6, 2022 Kia EV6, 2023 Kia Forte and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.