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Manufacturer communication · Service campaign

Kia service campaign SC330

Kia filed this with NHTSA as a service campaign dated Sep 15, 2025, received Jan 30, 2025, about the electrical system — 6 documents under this number: SC330_OWNR_201, SC330_OWNR, SC330_TSB, SC330_QA and more. It names 3 model years (2016–2018). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27, 2014 through March 7, 2018. The contact points in the multi-function switch in the subject vehicles may become worn over time, which may result in intermittent headlamp flickering.

Manufacturer campaign id SC330 Kind Service campaign (also filed as Service bulletin) Manufacturer date Sep 15, 2025 Received by NHTSA Jan 30, 2025 Components Electrical System, Exterior Lighting First dated Jan 30, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC330_OWNR_201Service campaignSep 15, 202511023265not yet checked
SC330_OWNRService campaignFeb 1, 202511013247not yet checked
SC330_TSBService bulletinJan 30, 202511013360not yet checked
SC330_QAService campaignJan 30, 202511013248not yet checked
SC330_DPSMService campaignJan 30, 202511013246not yet checked
SC330_DPService campaignJan 30, 202511013245not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC330 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC330 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC330 cover?

The manufacturer filed it against 3 model years: 2018 Kia Sorento, 2017 Kia Sorento, 2016 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.