Kia service campaign SC330
What it saysVOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service campaign dated Sep 25, 2026, received Jan 30, 2025, about the electrical system — 7 documents under this number: SC330_OWNR_301, SC330_OWNR_201, SC330_OWNR, SC330_TSB and 3 more. It names 3 model years (2016–2018). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27, 2014 through March 7, 2018. The contact points in the multi-function switch in the subject vehicles may become worn over time, which may result in intermittent headlamp flickering.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SC330_OWNR_301 | Service campaign | Sep 25, 2026 | 11037563 | PDF, 87 KB |
| SC330_OWNR_201 | Service campaign | Sep 15, 2025 | 11023265 | PDF, 90 KB |
| SC330_OWNR | Service campaign | Feb 1, 2025 | 11013247 | PDF, 143 KB |
| SC330_TSB | Service bulletin | Jan 30, 2025 | 11013360 | PDF, 382 KB |
| SC330_QA | Service campaign | Jan 30, 2025 | 11013248 | PDF, 111 KB |
| SC330_DPSM | Service campaign | Jan 30, 2025 | 11013246 | PDF, 83 KB |
| SC330_DP | Service campaign | Jan 30, 2025 | 11013245 | PDF, 107 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 240A43R0 | Multifunction Switch Repair | 0.3 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 2,325 complaints with NHTSA since 2015. 400 of them name Electrical System, Exterior Lighting — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Kia Sorento, the 40 owners who gave an odometer reading for Exterior Lighting reported it at a median of 49,014 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The headlights have gone out on two separate occasions, while operating the vehicle at night with the headlight control in the auto mode. The headlights completely shutdown for approximately 2 to 3 seconds during this issue and automatically came back on. Both times this occurred at highway speeds with no other light source in the area.
2017 Kia Sorento · Exterior Lighting · filed with NHTSA Nov 27, 2017 · ODI 11048772
The contact owns a 2017 Kia Sorento. While driving approximately 50 MPH, the vehicle suddenly shut off. The vehicle operated normally after it was restarted. The vehicle was taken to lou sobh Kia (1135 bruford rd, cumming, ga 30041), but the failure was unable to be duplicated. The vehicle was not repaired.
2017 Kia Sorento · Electrical System · filed with NHTSA Jan 25, 2018 · ODI 11064925
In january 2019 a recall was done on my vehicle. A few days later, I was traveling out of state. I was on the interstate driving 70 miles per hour when the car lost power. Luckily there was no one behind me. I was told that the recall sent the car into limp mode because the engine was bad.
2018 Kia Sorento · Electrical System · filed with NHTSA Oct 23, 2019 · ODI 11270532
In depth: 2017 Kia Sorento electrical problems → · 2017 Kia Sorento exterior lighting problems → · 2016 Kia Sorento electrical problems → · 2016 Kia Sorento exterior lighting problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group46 other manufacturer communications filed against the Kia Sorento under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA656 | Service bulletin | Sep 28, 2026 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT VIEW CAMERA REPLACEMENT (SA656) - This bulletin provides information to replace the front… |
| TSB_CLI049_R2 | Service bulletin | Aug 28, 2026 | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N… |
| ELE413 | Over-the-air update | Jun 18, 2026 | RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update t… |
| TSB_ELE422 | Service bulletin | May 28, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc… |
| TSB_ELE417 | Service bulletin | Apr 14, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot… |
| WTY042 | Warranty extension | Mar 26, 2026 | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Servic… |
| TSB_ELE394 | Service bulletin | Mar 26, 2026 | TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated… |
| TSB_ELE413 | Service bulletin | Mar 20, 2026 | TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SC330 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SC330 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SC330 cover?
The manufacturer filed it against 3 model years: 2018 Kia Sorento, 2017 Kia Sorento, 2016 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2016-2018MY Sorento (UMa): built 27 Oct 2014 – 7 Mar 2018; Sorento (UMa): built 27 Oct 2014 – 7 Mar 2018 — the build date is on the certification label in the driver’s door jamb.