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Manufacturer communication · Service bulletin

Kia bulletin SA656

What it saysThis bulletin provides information to replace the front view camera on certain 2026MY Sorento Hybrid (MQ4 HEV) and Sorento Plug-In Hybrid (MQ4 PHEV) vehicles produced from January 09, 2026 through January 15, 2026. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Sep 28, 2026, received Sep 30, 2026, about the electrical system — 1 document under this number: TSB_BOD359. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 9 Jan 2026 – 15 Jan 2026 “Produced from January 09, 2026 through January 15, 2026”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT VIEW CAMERA REPLACEMENT (SA656) - This bulletin provides information to replace the front view camera on certain 2026MY Sorento Hybrid (MQ4 HEV) and Sorento Plug-In Hybrid (MQ4 PHEV) vehicles produced from January 09, 2026 through January 15, 2026. The affected vehicles may exhibit various warning lights illuminated on the instrument cluster accompanied by DTC(s) C160449 and/or C160649 due to unstable voltage input from the front view camera. If the DTC(s) listed are stored, certain camera-related ADAS functions may become inoperative, accompanied by associated warning lights/messages.

Trouble codes it names: P2600 all 1 read from the document itself; NHTSA’s summary names none

Manufacturer campaign id SA656 Kind Service bulletin Manufacturer date Sep 28, 2026 Received by NHTSA Sep 30, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_BOD359Service bulletinSep 28, 202611037609PDF, 374 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 9 complaints with NHTSA since 2015.

The digital instrument cluster intermittently goes completely blank and displays "NO SIGNAL". This issue prevents me from seeing critical safety information and puts not only myself, but other drivers at risk. The vehicle was purchased on 6/6/26 and the first incident happened on 8/8/26.

2026 Kia Sorento · Electrical System · filed with NHTSA Oct 8, 2026 · ODI 11769894

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

49 other manufacturer communications filed against the Kia Sorento under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
SC330Service campaignSep 25, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair…
SC365EmissionsSep 10, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides the procedure to update the emissions‑related logic…
ELE413Over-the-air updateJun 18, 2026RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update t…
WTY031Warranty extensionJun 16, 2026TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information. New/revised sect…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
TSB_ELE417Service bulletinApr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot…
WTY042Warranty extensionMar 26, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Servic…
TSB_ELE394Service bulletinMar 26, 2026TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SA656 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA656 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does SA656 cover?

The manufacturer filed it against 1 model year: 2026 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 9 Jan 2026 – 15 Jan 2026 — the build date is on the certification label in the driver’s door jamb.