Stellantis bulletin S2523000024
What it saysRear Defogger Solder Terminals Detached. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Apr 4, 2025, about the electrical system. It names 54 model years across Jeep and Ram (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRear Defogger Solder Terminals Detached.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2523000024 | Service bulletin | Apr 4, 2025 | 11016617 | PDF, 126 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 14 model years
Ram 40 model years
Also filed against model years this site has no page for: 2018 Ram 4500; 2019 Ram 4500; 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2025 Ram 4500; 2018 Ram 5500; 2019 Ram 5500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500; 2025 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 38 model years this bulletin names have filed 16,636 complaints with NHTSA since 2015. 4,593 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 1500, the 99 owners who gave an odometer reading for Electrical System reported it at a median of 19,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to…
2022 Ram 2500 · Electrical System · filed with NHTSA Feb 17, 2023 · ODI 11507743
This Jeep gladiator has not started on several occasions. And is now stuck in our driveway not turning over the engine. This apparently is a known problem and has stranded my family. Has Also stopped all the electrical with the engine driving down the road when my husband was returning from work, this is a safety issue please respond
2023 Jeep Gladiator · Electrical System · filed with NHTSA Jul 19, 2024 · ODI 11603396
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2025 Jeep Wrangler · Electrical System · filed with NHTSA Jul 17, 2026 · ODI 11751198
In depth: 2020 Jeep Gladiator Pickup electrical problems → · 2024 Jeep Wrangler electrical problems → · 2023 Jeep Wrangler electrical problems → · 2022 Jeep Wrangler electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group629 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2608000041 | Service bulletin | Oct 22, 2026 | MIL-On After a Powertrain Control Module (PCM) Replacement |
| S2608000040 | Service bulletin | Oct 21, 2026 | The Customer States There Is a Blinking Odometer. Firmware Over-The-Air (FOTA) Fails With Message To Visit The Dealer. |
| 08-388-26 | Service bulletin | Oct 20, 2026 | R1H Radio U43.17 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● Screen freeze or radio re… |
| 08-386-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| 08-385-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| 08-298-26 | Service bulletin | Oct 17, 2026 | Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle… |
| S2608000039 | Service bulletin | Oct 16, 2026 | Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration |
| 08-280-26 | Service bulletin | Oct 16, 2026 | Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● "Check Trailer Turn Lamp" message… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2523000024 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2523000024 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2523000024 cover?
The manufacturer filed it against 54 model years across 2 brands (Jeep and Ram): 2025 Jeep Gladiator, 2024 Jeep Gladiator, 2023 Jeep Gladiator, 2022 Jeep Gladiator, 2021 Jeep Gladiator, 2020 Jeep Gladiator Pickup and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.