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Manufacturer communication · Service bulletin · 3 brands

Stellantis bulletin 9100494

What it saysFUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Jan 30, 2025, about the fuel/propulsion system. It names 29 model years across Jeep, Dodge and Chrysler (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge · Chrysler.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

Kind Service bulletin Manufacturer date Jan 30, 2025 Received by NHTSA Jan 30, 2025 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100494Service bulletinJan 30, 202511013256PDF, 56 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 29 model years this bulletin names have filed 4,494 complaints with NHTSA since 2015. 245 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Jeep Grand Cherokee, the 26 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 7,200 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted.

2023 Dodge Durango · Fuel/Propulsion System · filed with NHTSA Jun 30, 2026

The contact owns a 2017 Dodge Durango. While attempting to refuel, the fuel would not properly enter the fuel tank and caused the fuel nozzle to continuously stop. The vehicle was taken to the local dealer (suburban dodge/chrysler, 32850 ford rd, garden city, mi) who indicated that an unknown part was needed and was on backorder.

2017 Dodge Durango · Fuel/Propulsion System · filed with NHTSA Jul 25, 2018

At a gas station, with the engine turned off. On 3 different occasions, when filling up my gas tank, when I start pumping gas, the tank stops taking gas as if the tank is full. In order to continue filling the gas tank, I have to hold the gas hose handle in a specific position to allow the gas to fill the tank without stopping.

2018 Jeep Grand Cherokee · Fuel/Propulsion System · filed with NHTSA Jul 23, 2018

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

25 other manufacturer communications filed against these Stellantis models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
14-010-26Service bulletinSep 18, 2026Incorrect Fuel Tank Installed Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibi…
09-014-26Service bulletinJul 15, 2026Not applicable to vehicles built for US market. Engine Runs Rough Customers may comment on the following: SYMPTOM: ● Engine runs rough. This…
14-007-26Service bulletinJul 8, 2026Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. Th…
9100858Service bulletinJul 6, 2026Fuel Delivery Module This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressur…
9100833 REV1Service bulletinJul 6, 2026Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv…
9100857Service bulletinJul 6, 2026Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the t…
9100833Service bulletinJun 17, 2026Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv…
ID-26-32 REV.AWarranty extensionJun 11, 2026D-26-14 Rev. A Hurricane Engine Replacement -Additional Procedures

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, Dodge and Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis 9100494 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100494 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 9100494 cover?

The manufacturer filed it against 29 model years across 3 brands (Jeep, Dodge and Chrysler): 2023 Chrysler 300, 2022 Chrysler 300, 2021 Chrysler 300, 2020 Chrysler 300, 2023 Dodge Challenger, 2022 Dodge Challenger and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.