Stellantis bulletin 2300424
What it saysHeadlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Jan 17, 2024, received Mar 18, 2024, about the exterior lighting. It names 42 model years across Jeep, Ram and Dodge (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHeadlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2300424 | Service bulletin | Jan 17, 2024 | 10251854 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 34 model years
Also filed against model years this site has no page for: 2024 Jeep Cherokee; 2024 Jeep Renegade.
Ram 4 model years
Dodge 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 40 model years this bulletin names have filed 10,261 complaints with NHTSA since 2015. 225 of them name Exterior Lighting — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
NHTSA ODI COMPLAINT UPDATE — #XXX 2024 Jeep Grand Wagoneer L | VIN: Date of Update: April 15, 2026 Current Odometer: 94,896 miles This is a formal update to my previously filed NHTSA complaint (ODI #XXX) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized Stellantis dealer…
2024 Jeep Grand Wagoneer · Exterior Lighting · filed with NHTSA Apr 15, 2026
Auto leveling headlights are pointed too low, not providing enough lit view of the road at night. This is a constant issue and not intermittent. Not being able to see far enough ahead of a vehicle travelling at the speed limit, could cause harm or even death to the operator, passengers or objects in the road.
2021 Dodge Durango · Exterior Lighting · filed with NHTSA Dec 29, 2021
While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall.
2023 Jeep Wrangler · Exterior Lighting · filed with NHTSA Mar 26, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group22 other manufacturer communications filed against these Stellantis models under the same component group (exterior lighting), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 1800624 | Service bulletin | Jan 25, 2024 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inves… |
| 0300224 | Service bulletin | Jan 23, 2024 | Front and Rear Axle Sensor Kit **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the… |
| 2100324 | Service bulletin | Jan 10, 2024 | Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inv… |
| 0801324 | Service bulletin | Jan 10, 2024 | Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicat… |
| 0801124 | Service bulletin | Jan 9, 2024 | Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumi… |
| 0801024 | Service bulletin | Jan 9, 2024 | Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumi… |
| 2103023 | Service bulletin | Nov 29, 2023 | Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inv… |
| 0825023 | Service bulletin | Nov 21, 2023 | Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram and Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 2300424 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2300424 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2300424 cover?
The manufacturer filed it against 42 model years across 3 brands (Jeep, Ram and Dodge): 2024 Dodge Durango, 2023 Dodge Durango, 2022 Dodge Durango, 2021 Dodge Durango, 2023 Jeep Cherokee, 2022 Jeep Cherokee and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.