Jeep bulletin S2408000006
What it saysHigh Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jan 20, 2024, received Mar 18, 2024, about the exterior lighting. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHigh Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2408000006 | Service bulletin | Jan 20, 2024 | 10251792 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 319 complaints with NHTSA since 2015. 147 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Grand Cherokee, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I have taken my 2024 Jeep Grand Cherokee L to the dealership twice for a known recall 12B/NHTSA 24V-130 and issue with the automatic high beam headlights not working properly. The dealership claimed it was fixed and ran a recall update, but the system still does not function as designed.
2024 Jeep Grand Cherokee · Exterior Lighting · filed with NHTSA Jul 12, 2025 · ODI 11672991
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate.
2024 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 21, 2026 · ODI 11758528
In depth: 2024 Jeep Grand Cherokee electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group6 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2300424 | Service bulletin | Jan 17, 2024 | Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with… |
| 0801124 | Service bulletin | Jan 9, 2024 | Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumi… |
| 0801024 | Service bulletin | Jan 9, 2024 | Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumi… |
| 0803123 | Service bulletin | Nov 1, 2023 | Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers may experience a Malfunction Indic… |
| S2323000063 | Service bulletin | Aug 4, 2023 | Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose. |
| 0811123A | Service bulletin | Jun 10, 2023 | Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon f… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2408000006 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2408000006 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2408000006 cover?
The manufacturer filed it against 1 model year: 2024 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.