Jaguar bulletin SFCC_JUN2023_47
What it saysA customer may report that the front or rear door latch does not operate as expected. NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a service bulletin dated Jun 26, 2023, received Jul 10, 2023, about the equipment. It names 35 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA customer may report that the front or rear door latch does not operate as expected.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SFCC_JUN2023_47 | Service bulletin | Jun 26, 2023 | 10239019 | PDF, 59 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2016 Jaguar F-Pace; 2016 Jaguar XE; 2022 Jaguar XE; 2023 Jaguar XE.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 31 model years this bulletin names have filed 457 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g
2018 Jaguar XE · Structure · filed with NHTSA Aug 9, 2022 · ODI 11478490
There are two holes in the bottom of the truck (in the exhaust area) that could leak exhaust into the occupant compartment
2018 Jaguar F-Type · Structure · filed with NHTSA May 2, 2018 · ODI 11091461
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group13 other manufacturer communications filed against these Jaguar models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jaguar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H461 | Service bulletin | Jun 21, 2024 | On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes int… |
| SFCC_MAR2024_70 | Service bulletin | Mar 22, 2024 | A creaking type noise from the roof area is heard while driving. |
| SFCC_FEB2024_32 | Service bulletin | Feb 9, 2024 | Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible. |
| JLRP00257 | Service bulletin | Feb 9, 2024 | Extended warranty on DMTL Pumps 2020MY to 2021MY. |
| SFCC_JAN2024_38 | Service bulletin | Jan 12, 2024 | Customer may report an active SOTA campaign which fails to complete download or install |
| H461v2 | Service bulletin | Nov 22, 2023 | Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup |
| SSM75813 | Service bulletin | Sep 29, 2023 | Weather and Park & Pay Apps disappear after PIVI update |
| SFCC_SEP2023_46 | Service bulletin | Sep 22, 2023 | The sunglass holder wonât open or does not operate correctly |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar SFCC_JUN2023_47 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SFCC_JUN2023_47 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SFCC_JUN2023_47 cover?
The manufacturer filed it against 35 model years: 2023 Jaguar E-Pace, 2022 Jaguar E-Pace, 2021 Jaguar E-Pace, 2020 Jaguar E-Pace, 2019 Jaguar E-Pace, 2018 Jaguar E-Pace and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.