Jaguar Land Rover bulletin SFCC_JAN2024_38
What it saysCustomer may report an active SOTA campaign which fails to complete download or install NHTSA’s full summary ↓
Jaguar Land Rover filed this with NHTSA as a service bulletin dated Jan 12, 2024, received Feb 7, 2024, about the equipment. It names 13 model years across Land Rover and Jaguar (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Land Rover · Jaguar.
Get the next Jaguar Land Rover bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer may report an active SOTA campaign which fails to complete download or install
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SFCC_JAN2024_38 | Service bulletin | Jan 12, 2024 | 10249853 | PDF, 239 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themLand Rover 4 model years
Jaguar 9 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Jaguar Land Rover bulletins for one of these models
A weekly email, sent only in a week when Jaguar Land Rover files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 204 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group43 other manufacturer communications filed against these Jaguar Land Rover models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H461 | Service bulletin | Jun 21, 2024 | On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter Generator(BISG) goes int… |
| N811-RANGE ROVER | Service bulletin | Apr 19, 2024 | A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State o… |
| SFCC_APR2024_50 | Service bulletin | Apr 15, 2024 | A customer may report lack of airflow from the face vents and or a whistle type noise from the defroster vent area. |
| SFCC_MAR2024_70 | Service bulletin | Mar 22, 2024 | A creaking type noise from the roof area is heard while driving. |
| SFCC_FEB2024_32 | Service bulletin | Feb 9, 2024 | Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible. |
| JLRP00257 | Service bulletin | Feb 9, 2024 | Extended warranty on DMTL Pumps 2020MY to 2021MY. |
| SFCC_JAN2024_22 | Service bulletin | Jan 12, 2024 | The front driveshaft may not be fully engaged to the front differential |
| SFCC_DEC2023_32 | Service bulletin | Dec 20, 2023 | Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false resul… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover and Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar Land Rover SFCC_JAN2024_38 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SFCC_JAN2024_38 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SFCC_JAN2024_38 cover?
The manufacturer filed it against 13 model years across 2 brands (Land Rover and Jaguar): 2024 Jaguar E-Pace, 2023 Jaguar E-Pace, 2021 Jaguar E-Pace, 2024 Jaguar I-Pace, 2023 Jaguar I-Pace, 2022 Jaguar I-Pace and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.