Ford bulletin TSB 25-2570
What it saysThis article supersedes TSB 24-2165 to update the TSB Service Procedure. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 26, 2025, received Dec 1, 2025, about the electrical system. It names 81 model years across Ford and Lincoln (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2570 | Service bulletin | Nov 26, 2025 | 11025837 | PDF, 145 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252570A | Reprogram The APIM Using The SYNC 3 Universal Thumb Drive (Do Not Use With Any Other… | 0.3 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 63 model years
and 19 more on this site: 2018 Ford Focus, 2017 Ford Focus, 2016 Ford Focus, 2018 Ford Fusion, 2017 Ford Fusion, 2018 Ford Mustang, 2017 Ford Mustang, 2016 Ford Mustang, 2019 Ford Taurus, 2018 Ford Taurus, 2017 Ford Taurus, 2016 Ford Taurus, 2019 Ford Transit, 2018 Ford Transit, 2017 Ford Transit, 2016 Ford Transit, 2018 Ford Transit Connect, 2017 Ford Transit Connect, 2016 Ford Transit Connect.
Also filed against model years this site has no page for: 2016 Ford F-550 SD; 2017 Ford F-550 SD; 2018 Ford F-550 SD; 2019 Ford F-550 SD.
Lincoln 18 model years
and 10 more on this site: 2018 Lincoln MKT, 2017 Lincoln MKT, 2016 Lincoln MKT, 2018 Lincoln MKX, 2017 Lincoln MKX, 2016 Lincoln MKX, 2018 Lincoln MKZ, 2017 Lincoln MKZ, 2017 Lincoln Navigator, 2016 Lincoln Navigator.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 77 model years this bulletin names have filed 32,388 complaints with NHTSA since 2015. 2,105 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Ford F-150, the 97 owners who gave an odometer reading for Electrical System reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart…
2016 Ford Focus · Electrical System · filed with NHTSA Jul 7, 2024 · ODI 11599912
This vehicle is equipped with a feature that shuts the engine and ignition off after 30 minutes of idle without driver interaction. These vehicles have "up-fitter switches" which can be tied to things like auxiliary warning lights. When the vehicle shuts down, the headlights/tail lights turn off as well as power to any auxiliary loads.
2018 Ford F-350 Super Duty · Electrical System · filed with NHTSA Mar 14, 2019 · ODI 11186789
The power running boards do not go up and down, and are locked in the down position. During the winter snow and ice collects on the running board while driving and makes it incredibly slippery to step on for the driver and passengers. There is a setting to change the position of the running board but it does not move the running board.
2016 Lincoln Navigator · Electrical System · filed with NHTSA Jan 21, 2026 · ODI 11712327
In depth: 2018 Ford Escape electrical problems → · 2017 Ford Escape electrical problems → · 2016 Ford Escape electrical problems → · 2017 Ford Expedition electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group462 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2449 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and… |
| SSM 55262 | Service bulletin | Oct 22, 2026 | Some 2027 Expedition/Navigator vehicles equipped with power running boards built on or before 13-Sep-2026 may exhibit an intermittent condit… |
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2439 | Service bulletin | Oct 21, 2026 | Some of the vehicles listed in the Model statement above may exhibit the HVAC (heating, ventilation, and air conditioning) and radio system… |
| SSM 55258 | Service bulletin | Oct 19, 2026 | Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front a… |
| SSM 55256 | Service bulletin | Oct 16, 2026 | Some 2024-2026 Nautilus and 2025-2027 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto foldi… |
| SSM 55255 | Service bulletin | Oct 15, 2026 | Some 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the c… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2570 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2570 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2570 cover?
The manufacturer filed it against 81 model years across 2 brands (Ford and Lincoln): 2018 Ford C-MAX, 2017 Ford C-MAX, 2016 Ford C-MAX, 2018 Ford Edge, 2017 Ford Edge, 2016 Ford Edge and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.