HomeFordFlex › 2016

2016 Ford Flex

Gas Midsize / large SUV

2019201820172016
Specs & fuel economyRecallsComplaintsCrash ratings
D
Safety Signal
69 / 100
DSafety Signal · 69 / 100
3Recalls · 1 critical
98Complaints · owner reports
Crash rating · NHTSA overall
19 mpgFuel economy · best combined

The 2016 Ford Flex is sold in the U.S. as a gas midsize or large SUV with 3 EPA-rated configurations. The most efficient version, the Flex FWD, is EPA-rated at 19 mpg combined. NHTSA lists 3 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of D. Owners have filed 98 complaints, most often about back over prevention.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Flex FWDGasFWD3.5L 6-cyl162319$3,300
Flex AWDGasAWD3.5L 6-cyl162218$3,450
Flex AWDGasAWD3.5L 6-cyl turbo152117$3,650

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

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Recalls (3)

Back Over Prevention

high
1,448,655 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford'

NHTSA campaign 25V695000 · reported Oct 13, 2025 · Ford Motor Company

Suspension

high
211,207 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall i

NHTSA campaign 20V072000 · reported Feb 10, 2020 · Ford Motor Company

Engine And Engine Cooling

critical
1,163 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.

Fix: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

NHTSA campaign 16V925000 · reported Dec 22, 2016 · Ford Motor Company

Owner complaints

98 complaints filed

4 involved a crash, 0 a fire, 3 injuries, 0 deaths reported by owners.

Filed by year — 2016: 3 · 2017: 1 · 2018: 5 · 2019: 7 · 2020: 6 · 2021: 6 · 2022: 5 · 2023: 5 · 2024: 11 · 2025: 21 · 2026: 28

Most-cited components

  • Back Over Prevention — 28
  • Electrical System — 23
  • Unknown Or Other — 14
  • Suspension — 10
  • Structure — 9
“THE VEHICLE WAS IN MOTION AND WAS TURNING LEFT FROM A STOP AT A STOPLIGHT. WE WERE PREPARING TO ENTER A HIGHWAY ON-RAMP. THE ENGINE SUDDENLY QUIT (NO WARNING) AND WOULD NOT RESTART. HAD THIS HAPPENED A FEW MOMENTS LATER (MERGING INTO HEAVY HIGHWAY TRAFFIC), AN ACCIDENT WOULD HAVE BEEN LIKELY. WE WERE NOT ABLE TO RESTAR…”Apr 8, 2019 · Engine · NHTSA owner report
“ECOBOOST 3.5L VEHICLE EXPERIENCED TOTAL LOSS OF POWER AND WHITE SMOKE FROM TAILPIPES WHILE DRIVING 65MPH ON EXPRESSWAY BUT STILL RAN. DROVE STRAIGHT TO AN INDEPENDENT SERVICE CENTER WHERE THEY DIAGNOSED LOW BOOST PRESSURE DTC AND FAILURE OF BOTH TURBOCHARGERS. TOWED VEHICLE TO FORD SERVICE CENTER WHERE THEY DUG DEEPER …”Feb 26, 2019 · Engine · NHTSA owner report
“MY 2016 FORD FLEX I JUST BOUGHT LESS THEN 6MTHS AGO! AND I HAVE 30,000 MILES ON IT! I WAS HEARING LOTS OF NOISE FROM THE FRONT END AND ALSO I WOULD HEAR IT WHEN MY CAR WAS IN GEAR AND ALSO WHEN I WENT FROM DRIVE TO REVERSE AND ESPECIALLY WHEN YOU WERE TURNING YOUR STEERING WHEEL!! TOOK IT IN TO THE DEALERSHIP AND THEY …”Jan 21, 2019 · Power Train · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWDnot ratednot ratednot rated★★★★☆15%
SUV FWDnot ratednot ratednot rated★★★★☆16%

NHTSA New Car Assessment Program.

Other Flex model years

D

2019 Flex

4 recalls · 243 complaints

C

2018 Flex

3 recalls · 65 complaints

D

2017 Flex

4 recalls · 42 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 37187, 37189, 37190). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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