GM bulletin 17-NA-087
What it saysThis informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Sep 26, 2024, received May 21, 2018, about the suspension — 3 documents under this number. It names 45 model years across Chevrolet and Cadillac (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis informational bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 17-NA-087 | Service bulletin | Sep 26, 2024 | 11009461 | PDF, 125 KB |
| 17-NA-087 | Service bulletin | Nov 17, 2023 | 10245545 | PDF, 71 KB |
| 17-NA-087 | Service bulletin | Mar 21, 2017 | 10138074 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 21 model years
Cadillac 24 model years
and 5 more on this site: 2019 Cadillac CTS, 2018 Cadillac CTS, 2017 Cadillac CTS, 2016 Cadillac CTS, 2018 Cadillac CTS-V.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 45 model years this bulletin names have filed 1,579 complaints with NHTSA since 2015. 669 of them name Wheels, Steering, Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2017 Chevrolet Corvette, the 164 owners who gave an odometer reading for Wheels reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I attended a two-day ncm track event at vir in june 2019. During the second session on day two my 2018 z06 had a power steering issue. Without any warning, I felt and heard a loud thump through the steering wheel as I approached turn 3 from no-name, I had very little steering ability that required heavy handed input on the steering wheel…
2018 Chevrolet Corvette · Steering · filed with NHTSA Jul 6, 2019 · ODI 11229740
245/35 ZP 19 89Y With only 16,000 miles on this vehicle, the sidewall began to bulge, and then tore, with zero damage to the rim of the wheel, and all air was lost. Luckily it is a run flat tire so it didn't completely deflate, however, I had great concern that with the tear the tire might roll out of the rim on a turn possibly causing…
2022 Chevrolet Corvette · Tires · filed with NHTSA Jan 16, 2026 · ODI 11711388
Vehicle makes a bumping , grinding metalic noise when turning slowly in either direction. Or in reverse. It has been seen by two dealers on three separate occasions. The last time I was given a bulletin (#14-03-10-001d) 3-2-17, from Chevrolet stating that this was typical of many corvettes due to "ackermann effect" causing tire chatter…
2019 Chevrolet Corvette · Steering · filed with NHTSA Feb 14, 2019 · ODI 11180116
In depth: 2017 Chevrolet Camaro steering problems → · 2019 Chevrolet Corvette wheel problems → · 2017 Chevrolet Corvette wheel problems → · 2016 Chevrolet Corvette wheel problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group9 other manufacturer communications filed against these GM models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262573420 | Service campaign | Oct 8, 2026 | Certain vehicles, equipped with the Precision Package, may be missing the supplementary performance toe links that were to be delivered in t… |
| N242484110 | Service campaign | Mar 11, 2025 | Service Update - Certain vehicles listed above may have debris inside the front lift system. Dealers are to flush the front lift system and… |
| 22-NA-132 | Service bulletin | Oct 10, 2024 | This service bulletin informs the technician that the shocks should not be modified by removing spacer to lower vehicle and should not be su… |
| 05-03-08-002J | Service bulletin | Aug 22, 2024 | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid lea… |
| 15-00-89-004G | Service bulletin | Apr 26, 2024 | This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and wh… |
| PIT5214F | Service bulletin | Nov 14, 2023 | This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that… |
| 19-NA-110 | Service bulletin | Oct 12, 2023 | This service bulletin provides information for dealers/technicians on visible cracks in shock tower near the strut top mount. |
| 18-NA-275 | Service bulletin | Oct 12, 2023 | This service bulletin provides information on a small allowable amount of grease seepage from a brass or gold colored fitting located at the… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 17-NA-087 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 17-NA-087 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 17-NA-087 cover?
The manufacturer filed it against 45 model years across 2 brands (Chevrolet and Cadillac): 2019 Cadillac ATS, 2018 Cadillac ATS, 2017 Cadillac ATS, 2016 Cadillac ATS, 2018 Cadillac ATS-V, 2017 Cadillac ATS-V and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.