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Manufacturer communication · Service bulletin

BMW bulletin B840625

What it saysIn some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Oct 3, 2025, received Oct 9, 2025, about the electrical system. It names 40 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle.

Kind Service bulletin Manufacturer date Oct 3, 2025 Received by NHTSA Oct 9, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B840625Service bulletinOct 3, 202511024211PDF, 234 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 40 model years this bulletin names have filed 669 complaints with NHTSA since 2015. 134 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Booked the appointment with BMW of Portland for November, 10,2025 For 9 o'clock AM. Arrived at dealership, checked in and left vehicle. I was called about 45 minutes later and informed that they would not be able to preform the recall repair on my car due to parts that were needed and associated with the recall , asked me to pay for it…

2024 BMW 5 Series · Electrical System · filed with NHTSA Nov 10, 2025 · ODI 11698655

The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on . The car's emergency call system and navigation became disabled on after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light.

2025 BMW X7 · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652615

The air condition is inadequate for temperatures above 80°. Due to the inadequacy of the coldness and the speed at which the fan blows, all passengers in a fully loaded vehicle complain of excessive heat temperatures Safety is an issue if left in the vehicle for a long period of time without proper temperatures being reached for all in…

2024 BMW X7 · Electrical System · filed with NHTSA Aug 22, 2024 · ODI 11610316

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

199 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0061610900Service campaignSep 25, 2026The BCP controls several vehicle functions, including the windscreen wipers and air conditioning actuators. Low current flow may cause exces…
B611826Service bulletinSep 17, 2026Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp…
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
B610625Service bulletinAug 31, 2026Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo…
0061890900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0061880900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
0064460200Service campaignAug 12, 2026A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B840625 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B840625 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B840625 cover?

The manufacturer filed it against 40 model years: 2025 BMW 2 Series, 2024 BMW 2 Series, 2023 BMW 2 Series, 2025 BMW 3 Series, 2024 BMW 3 Series, 2026 BMW 4 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.