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Manufacturer communication · Service bulletin

Audi bulletin A5124312068999_2

What it saysThis bulletin provides information when there is visible corrosion at the joint between the roof and roof side member. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Sep 16, 2024, received Oct 28, 2024, about the structure. It names 154 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information when there is visible corrosion at the joint between the roof and roof side member.

Kind Service bulletin Manufacturer date Sep 16, 2024 Received by NHTSA Oct 28, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A5124312068999_2Service bulletinSep 16, 202411009365PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

and 114 more on this site: 2023 Audi Q3, 2022 Audi Q3, 2021 Audi Q3, 2020 Audi Q3, 2019 Audi Q3, 2024 Audi Q5, 2023 Audi Q5, 2022 Audi Q5, 2021 Audi Q5, 2020 Audi Q5, 2019 Audi Q5, 2018 Audi Q5, 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2020 Audi Q7, 2019 Audi Q7, 2018 Audi Q7, 2017 Audi Q7, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2020 Audi Q8, 2019 Audi Q8, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS, 2021 Audi RS, 2020 Audi RS, 2019 Audi RS, 2018 Audi RS 3, 2017 Audi RS 3, 2018 Audi RS 5, 2018 Audi RS 7, 2017 Audi RS 7, 2016 Audi RS 7, 2024 Audi RS Q8, 2023 Audi RS Q8, 2022 Audi RS Q8, 2021 Audi RS Q8, 2020 Audi RS Q8, 2020 Audi S3, 2019 Audi S3, 2018 Audi S3, 2017 Audi S3, 2016 Audi S3, 2024 Audi S4, 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2020 Audi S4, 2019 Audi S4, 2018 Audi S4, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2019 Audi S5, 2018 Audi S5, 2024 Audi S6, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2020 Audi S6, 2018 Audi S6, 2017 Audi S6, 2016 Audi S6, 2018 Audi S7, 2017 Audi S7, 2016 Audi S7, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2020 Audi S8, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2020 Audi SQ5, 2019 Audi SQ5, 2018 Audi SQ5, 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2020 Audi SQ7, 2024 Audi SQ8, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8, 2020 Audi SQ8, 2023 Audi TT, 2022 Audi TT, 2021 Audi TT, 2020 Audi TT, 2019 Audi TT, 2022 Audi TT RS, 2019 Audi TT RS, 2018 Audi TT RS, 2018 Audi TT Roadster, 2017 Audi TT Roadster, 2016 Audi TT Roadster, 2021 Audi TTS, 2020 Audi TTS, 2023 Audi TTS Coupe, 2022 Audi TTS Coupe, 2019 Audi TTS Coupe, 2018 Audi TTS Coupe, 2017 Audi TTS Coupe, 2016 Audi TTS Coupe.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 154 model years this bulletin names have filed 2,974 complaints with NHTSA since 2015. 50 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Hello, I would like to bring the below serious safety concern to your attention which will likely require a recall to be performed: I brought my vehicle to an Audi dealership (Audi of North Austin, TX, USA) and physically demonstrated the issue, which is that the INTERIOR door handle (on all doors) will NOT unlatch unless the passenger…

2024 Audi Q8 · Structure · filed with NHTSA Mar 6, 2026 · ODI 11722548

My son just crashed my 2018 Audi A4 with pre sense basic and city. $20k damage in the front! No air bag deployed. It happened on a highway during morning rush hour in heavy traffic. He was driving around 40mph, traffic slow down and he did not realize until it was too late. He braked hard, but the auto brake never kicked in

2018 Audi Allroad · Structure · filed with NHTSA Jul 20, 2019 · ODI 11233605

My husband and son were driving down the road and the sunroof exploded causing glass shards to go everywhere. Temp was 43 degree. According to my husband, it sounded like a bomb went off. Both my husband and son were covered in glass. We had to pull small glass pieces from my son. The vehicle is currently at the dealership.

2019 Audi RS · Structure · filed with NHTSA Apr 3, 2023 · ODI 11515193

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

220 other manufacturer communications filed against these Audi models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2079787_3Service bulletinSep 21, 2026This bulletin probides information when there is moisture in the footwell, a musty smell in the passenger compartment.
TSB_2080959_4Service bulletinSep 18, 2026This bulletin provides information when the rear lid does not close, and opens again.
TSB_2079213_4Service bulletinSep 18, 2026This bulletin provides information when the glass roof flickers.
TSB_2078648_4Service bulletinSep 18, 2026This bulletin provides information about billing for a broken sunroof glass panel.
TSB_2079747_3Service bulletinSep 17, 2026This bulletin provides information regarding various complaints about front or rear door locks.
TSB_2082875_1Service bulletinSep 14, 2026This Pending Service Solution (PSS) requests that technicians enter a record in the PSS databse in instances where the rear lid does not ope…
TSB_2073860_2Service bulletinSep 14, 2026This bulletin provides information when there are stails/marks on the sill panel trim.
TSB_2068999_5Service bulletinSep 8, 2026This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

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Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A5124312068999_2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A5124312068999_2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A5124312068999_2 cover?

The manufacturer filed it against 154 model years: 2020 Audi A3, 2019 Audi A3, 2018 Audi A3, 2017 Audi A3, 2016 Audi A3, 2024 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.