{"id":"2018_ram_promaster_city","make":"Ram","make_slug":"ram","model":"Promaster City","model_slug":"promaster-city","year":2018,"url":"/ram/promaster-city/2018/","pts":["gas"],"configs":[{"id":38993,"model":"Promaster City","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":4,"displ":2.4,"eng":"","turbo":false,"super":false,"start_stop":false,"city":21,"hwy":28,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":374,"fe_score":5,"ghg_score":5,"fuel_cost":2600,"save_spend":-1750,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 20 00:00:00 EST 2017"}],"vclass":"Special Purpose Vehicle 2WD","segment":"Special purpose","epa_certified":true,"recalls":[{"campaign":"18V149000","component":"STEERING:RACK AND PINION","mfr":"Chrysler (FCA US LLC)","reported":"2018-03-06","owner_notified":"2018-03-13","units":225,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles.  The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.","consequence":"A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge.  The recall began March 13, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U23.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U23","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V129000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Chrysler (FCA US LLC)","reported":"2018-02-22","owner_notified":"2018-03-15","units":3460,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles.  The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, \"Tire Selection and Rims.\"","consequence":"If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge.  The recall began March 15, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U17.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U17","initiated_by":"MFR","variants":[],"severity":"minor"}],"recall_count":2,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":89,"grade":"B","complaints":{"count":16,"crash":0,"fire":1,"injured":0,"deaths":0,"comps":[["Engine",7],["Electrical System",3],["Exterior Lighting",2],["Power Train",2],["Service Brakes",1],["Steering",1]],"by_year":{"2019":1,"2020":3,"2021":5,"2022":2,"2023":1,"2024":2,"2025":2},"excerpts":[["2025-05-07","Power Train","The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was driven to the residenc\u2026"],["2025-03-08","Engine","My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking traffic. I believe th\u2026"],["2024-07-03","Engine","The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results; however, the contact w\u2026"]]},"investigations":[],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":24,"ncap":null,"complaints":16},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}