2019–2020 Ram 2500 and 1 other Ram model: fuel system, diesel recall
An engine stall increases the risk of a crash.
What was reported
Source: manufacturer filing, 49 CFR Part 573Reported to NHTSA Nov 12, 2021 by Chrysler (FCA US, LLC), owners notified May 17, 2022.
What that means, in plain English
Source: WhichTrim's reading of the filing above — not NHTSA's wordingSudden engine stall without warning in traffic removes drive power and can cause a crash, but no stop-drive order was issued and there is no loss of steering/braking or fire risk described.
Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.
The fix, from the dealer bulletin
Source: NHTSA remedy instructions and dealer noticeParts named
| Part number | Description | Qty |
|---|---|---|
| 68573988AA | Pump, Fuel (Cummins 568362) | |
| 68573990AA | Pilot Adapter (Cummins 5684299) | |
| 68573989AA | Fuel Pump Adapter (Cummins 5684301) | |
| 68573991AA | Jumper Harness (Cummins 5683566) | |
| 68573993AA | Fuel Pump Support (Cummins 5684303) | |
| 68573994AA | Threaded Spacer (Cummins 5685063) | |
| 68573995AA | Injector Fuel Supply Tube (Cummins 5684069) | |
| 68573996AA | Fuel Supply Tube (Cummins 5687735) | |
| 68573997AA | Fuel Drain Tube (Cummins 5684067) | |
| 68573999AA | Rail Plug (Cummins 5688160) | |
| 68574000AA | ECM Bracket (Cummins 5684423) | |
| 68573998AA | Connector, Quick Disconnect | |
| 68578594AA | Swivel Tie Mount (Cummins 5689139) | |
| 68359768AF | Power Steering Line (Cummins 5708745) | |
| 68578595AA | Bolt, Low Profile (Cummins 5689141) | |
| 68578596AA | Screw, Socket Head Cap (Cummins 3420835) |
Special tools
- are required to perform this repair ➢ NPN wiTECH MicroPod II ➢ NPN Laptop Computer ➢ NPN wiTECH Software ➢ 7471B Barring
- ➢ 2065500140 Holder, Fuel Pump Gear
- ➢ 1023 Puller
- ➢ 9688A Cap Adapter, Power Steering Pump
- ➢ C-4207-A Vacuum Pump, Hand
- ➢ 8978A Decay Tool, Fuel
- ➢ 2065600140 Kit, Caps and Cover (Cummins)
- ➢ 9340 SAE Fuel Pump Lock Ring Wrench (Originally
Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign Y78). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.
Which vehicles are covered
Source: NHTSA campaign 21V880000| Model year | Class | Safety Signal | Recalls on file |
|---|---|---|---|
| 2019 Ram 2500 | Pickup truck | F | 12 |
| 2020 Ram 2500 | Pickup truck | F | 10 |
| 2019 Ram 3500 | Pickup truck | F | 14 |
| 2020 Ram 3500 | Pickup truck | F | 11 |
Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.
How much of it has been fixed
Source: manufacturer quarterly report, 49 CFR 573.7of the campaign
The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.
This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.
It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.
The federal paperwork
Source: nhtsa.govFiled documents
Check one specific vehicle
A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.
Campaign 21V880000 · the manufacturer calls it Y78
Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.
A recall covers a build range. Only your VIN settles it.
Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.
Common questions
Source: NHTSA, 49 CFR Part 573Is Y78 the same recall as 21V880000?
Yes. Y78 is the number Chrysler (FCA US, LLC) uses for this campaign in its own paperwork and in the letter it sends owners. 21V880000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.
Does this recall repair cost anything?
No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.
How do I know whether my vehicle is included?
By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.
What if the repair is not available yet?
It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Chrysler (FCA US, LLC) says so in the text above.
What did the manufacturer say was wrong?
The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.
Who started this recall?
NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.