{"id":"2020_jeep_grand_cherokee","make":"Jeep","make_slug":"jeep","model":"Grand Cherokee","model_slug":"grand-cherokee","year":2020,"url":"/jeep/grand-cherokee/2020/","pts":["gas"],"configs":[{"id":41772,"model":"Grand Cherokee 2WD","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 8-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":true,"city":19,"hwy":26,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":414,"fe_score":4,"ghg_score":4,"fuel_cost":2950,"save_spend":-3500,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"},{"id":41780,"model":"Grand Cherokee 4WD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic 8-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":true,"city":18,"hwy":25,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":427,"fe_score":4,"ghg_score":4,"fuel_cost":2950,"save_spend":-3500,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"},{"id":41781,"model":"Grand Cherokee 4WD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic 8-spd","cyl":8,"displ":5.7,"eng":"","turbo":false,"super":false,"start_stop":false,"city":14,"hwy":22,"comb":17,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Midgrade","vclass":"Standard Sport Utility Vehicle 4WD","co2":533,"fe_score":3,"ghg_score":3,"fuel_cost":4200,"save_spend":-9750,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"},{"id":41972,"model":"Grand Cherokee SRT 4WD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic 8-spd","cyl":8,"displ":6.4,"eng":"","turbo":false,"super":false,"start_stop":false,"city":13,"hwy":19,"comb":15,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Standard Sport Utility Vehicle 4WD","co2":592,"fe_score":2,"ghg_score":2,"fuel_cost":5150,"save_spend":-14500,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"},{"id":41973,"model":"Grand Cherokee Trackhawk 4WD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic 8-spd","cyl":8,"displ":6.2,"eng":"Hellcat engine","turbo":false,"super":true,"start_stop":false,"city":11,"hwy":17,"comb":13,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Standard Sport Utility Vehicle 4WD","co2":664,"fe_score":1,"ghg_score":1,"fuel_cost":5950,"save_spend":-18500,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"}],"vclass":"Standard Sport Utility Vehicle 4WD","segment":"Midsize / large SUV","epa_certified":true,"recalls":[{"campaign":"23V411000","component":"ENGINE AND ENGINE COOLING","mfr":"Chrysler (FCA US, LLC)","reported":"2023-06-08","owner_notified":"2023-10-31","units":80629,"summary":"Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.  The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.","consequence":"An engine stall can increase the risk of a crash.","remedy":"Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.  Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.  Some owner notification letters were mailed October 31, 2023.  The remaining owner notification letters will be mailed at a future date, anticipated July 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 66A.  This recall is an expansion of recall 20V-475.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"66A","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V406000","component":"FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP","mfr":"Chrysler (FCA US, LLC)","reported":"2022-06-09","owner_notified":"2024-01-11","units":138645,"summary":"Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.  A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.","consequence":"Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.","remedy":"Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge.  Interim notification letters informing owners of the safety risk were mailed July 21, 2022.  Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024.  Owner notification letters for Ram 1500 owners were mailed March 7, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLS's number for this recall is Z46.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"Z46","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V191000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US LLC)","reported":"2020-09-10","owner_notified":"2020-04-27","units":319610,"summary":"Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4\" or 12\" radio displays.  A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"","consequence":"The lingering rearview image can distract the driver, increasing the risk of a crash.","remedy":"Chrysler has notified owners, and dealers will update the radio display software, free of charge.  Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.  The recall began April 27, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is W30-W37.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W30-W37","initiated_by":"MFR","variants":[],"severity":"minor"}],"recall_count":3,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":81,"grade":"B","complaints":{"count":236,"crash":24,"fire":5,"injured":13,"deaths":0,"comps":[["Electrical System",70],["Unspecified",63],["Engine",50],["Power Train",39],["Air Bags",17],["Fuel/Propulsion System",17]],"by_year":{"2019":1,"2020":26,"2021":21,"2022":16,"2023":32,"2024":34,"2025":65,"2026":41},"excerpts":[["2022-10-23","Engine","The vehicle when drive shuts engine off and tell you to shift to park. It has don\u00e2\u20ac\u2122t it to me a few time and twice I almost got rear ended. I took it to the dealer and they say they can\u00e2\u20ac\u2122t find anything wrong with it. To shut off the stop start system but it still does it when I stop start system is off. If you go on\u2026"],["2022-08-28","Power Train","Faulty transmission at 14,500 miles. Car shifted abruptly from park to reverse in harsh and sometimes in a lunging manner. Similar abrupt shifting occurred from 2nd to 3rd gear. Problem resulted in need for a totally new transmission."],["2022-08-12","Electrical System","When I put my 2020 Jeep Grand Cherokee in reverse, the backup camera displayed on the screen like normal. However, once I shifted into drive the backup camera image was frozen on the display. It wasn\u00e2\u20ac\u2122t until I powered off the radio and back on that it went away. This is a safety issue because it caused a distraction \u2026"]]},"investigations":[{"action":"EA23001","component":"FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP","opened":"2023-03-17","closed":"","campaign":"24V957","subject":"High pressure fuel pump failure","summary":"The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed rec"}],"ncap":[{"desc":"SUV 4WD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.169,"seats":5,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV 2WD","overall":4,"frontal":4,"side":5,"rollover":3,"rollover_risk":0.204,"seats":5,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":14,"headline":{"range":null,"mpg":21,"ncap":5,"complaints":236},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}