{"id":"2024_chevrolet_silverado_2500hd","make":"Chevrolet","make_slug":"chevrolet","model":"Silverado 2500HD","model_slug":"silverado-2500hd","year":2024,"url":"/chevrolet/silverado-2500hd/2024/","pts":[],"configs":[],"vclass":"Heavy-duty pickup","segment":"Heavy-duty pickup","epa_certified":false,"recalls":[{"campaign":"26V530000","component":"TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS","mfr":"General Motors, LLC","reported":"2026-08-13","owner_notified":"","units":8,"summary":"General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.","consequence":"Driving with underinflated tires can increase the risk of a crash.","remedy":"Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"N262561970","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V894000","component":"LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH","mfr":"General Motors, LLC","reported":"2024-11-26","owner_notified":"2024-12-17","units":131231,"summary":"General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.","consequence":"An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.","remedy":"Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Owner notification letters were mailed December 17, 2024.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N242469160.  This recall is an expansion of NHTSA Recall 24V-060.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N242469160","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V060000","component":"LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH","mfr":"General Motors, LLC","reported":"2024-02-01","owner_notified":"2024-05-17","units":570434,"summary":"General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.","consequence":"An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.","remedy":"Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Owner notification letters were mailed May 17, 2024.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N232426400.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N232426400","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V549000","component":"STEERING","mfr":"General Motors, LLC","reported":"2023-08-03","owner_notified":"2023-09-22","units":3893,"summary":"General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles.  The steering gear shaft may fracture and disconnect from the steering arm.","consequence":"A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the steering gear, if necessary, free of charge.  Owner notification letters were mailed September 22, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N232414720.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N232414720","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":4,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":68,"grade":"D","complaints":{"count":139,"crash":3,"fire":1,"injured":3,"deaths":0,"comps":[["Electrical System",55],["Service Brakes",37],["Power Train",36],["Unspecified",23],["Engine",13],["Fuel/Propulsion System",8]],"by_year":{"2023":28,"2024":29,"2025":57,"2026":25},"excerpts":[["2023-10-13","Electrical System","I kept getting \u00e2\u20ac\u0153check trailer wiring\u00e2\u20ac\ufffd messages followed by a \u00e2\u20ac\u0153trailer disconnected\u00e2\u20ac\ufffd message while towing a trailer and the trailer brakes would not engage. The trailer would \u00e2\u20ac\u0153reconnect\u00e2\u20ac\ufffd and then \u00e2\u20ac\u0153disconnect\u00e2\u20ac\ufffd constantly while driving. I lost my trailer brakes while trying to brake down a hill. Not having\u2026"],["2023-10-04","Service Brakes","If our trailer is plugged into the truck the warning \"check trailer wiring\" pops up. The warning (\"check trailer wiring\") would display and then the message \"trailer connected\" would generally happen. The trailer breaks disconnect during this time making it extremally dangerous for us and anyone else on the road if we \u2026"],["2023-10-03","Electrical System","The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the message \"Check Trailer Wiring - Trailer brakes Disconnected\" was displayed on the instrument panel. The contact stated that the failure caused the trailer brakes to fail to engage as needed. The vehicle had been ta\u2026"]]},"investigations":[],"ncap":[{"desc":"PU/CC 4WD","overall":null,"frontal":5,"side":5,"rollover":null,"rollover_risk":0.0,"seats":6,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"PU/CC RWD","overall":null,"frontal":5,"side":5,"rollover":null,"rollover_risk":0.0,"seats":6,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":1,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":139},"presskit_trims":[],"generated_at":"2026-09-11 09:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}