GM bulletin PIT6549
What it saysThis preliminary information communicates an issue with a service column lock message and DTC U3000. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Sep 21, 2026, received Sep 29, 2026. It names 28 model years across Chevrolet, GMC and Cadillac (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to reset/clear the DTC and perform four sleep cycles to verify the DTC does not return.
Trouble codes it names: U3000
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT6549 | Service bulletin | Sep 21, 2026 | 11037551 | PDF, 112 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 6480588 | Clear Steering Column Lock DTC U30 | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 15 model years
GMC 11 model years
Cadillac 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 28 model years this bulletin names have filed 2,115 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT6549 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT6549 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT6549 cover?
The manufacturer filed it against 28 model years across 3 brands (Chevrolet, GMC and Cadillac): 2026 Cadillac Escalade, 2025 Cadillac Escalade, 2026 Chevrolet Silverado, 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2026 Chevrolet Silverado 2500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.