Toyota bulletin LSB001923
What it saysTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service bulletin dated Aug 24, 2023, received Oct 16, 2023, about the equipment. It names 26 model years across Toyota and Lexus (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Toyota · Lexus.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LSB001923 | Service bulletin | Aug 24, 2023 | 10244118 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themToyota 19 model years
Lexus 7 model years
Also filed against model years this site has no page for: 2024 Lexus NON-Existant UX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Toyota files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 25 model years this bulletin names have filed 1,542 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group41 other manufacturer communications filed against these Toyota models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Toyota list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0069-23 | Service bulletin | Dec 21, 2024 | TSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct p… |
| L-SB-0019-23 Rev | Service bulletin | Dec 21, 2024 | TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines sho… |
| TSB009923 | Service bulletin | Dec 13, 2024 | TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas dese… |
| T-TT-0709-22 | Service bulletin | May 10, 2024 | TT: ?Some customers may be concerned that EV (Electric Vehicle) Battery charging performance does not meet their expectation. ?To extend t… |
| T-SB-0015-24 | Service bulletin | Mar 18, 2024 | TSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, an… |
| L-TT-0329-24 | Service bulletin | Mar 13, 2024 | TT: After the PC60 Hybrid T/A is installed in the vehicle it is necessary to perform Initializations and Registrations. Please refer to the… |
| 23LE05 NX450H+ M | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN… |
| 23LE05 NX350h MG | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTA… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota and Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota LSB001923 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LSB001923 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does LSB001923 cover?
The manufacturer filed it against 26 model years across 2 brands (Toyota and Lexus): 2024 Lexus ES, 2024 Lexus LC, 2024 Lexus NX, 2024 Lexus RX, 2024 Lexus RZ, 2024 Lexus UX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.