Lexus bulletin L-SB-0069-23
What it saysTSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Dec 21, 2024, received Jan 16, 2024, about the equipment. It names 10 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0069-23 | Service bulletin | Dec 21, 2024 | 10248830 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Lexus NON-Existant UX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 101 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group19 other manufacturer communications filed against these Lexus models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0019-23 Rev | Service bulletin | Dec 21, 2024 | TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines sho… |
| LSB004523 | Service bulletin | Dec 14, 2024 | TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas dese… |
| L-TT-0329-24 | Service bulletin | Mar 13, 2024 | TT: After the PC60 Hybrid T/A is installed in the vehicle it is necessary to perform Initializations and Registrations. Please refer to the… |
| 23LE05 NX450H+ M | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN… |
| 23LE05 NX350h MG | Service bulletin | Mar 1, 2024 | TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23LE05 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTA… |
| LSB005722 | Service bulletin | Feb 20, 2024 | TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB fl… |
| LSB000722 | Service bulletin | Feb 13, 2024 | TSB: A head unit software update is now available for some 2022 model year Lexus vehicles equipped with Lexus Multimedia… |
| L-SB-0003-24 | Service bulletin | Feb 1, 2024 | TSB: Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to mini… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0069-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0069-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0069-23 cover?
The manufacturer filed it against 10 model years: 2025 Lexus ES, 2025 Lexus GX, 2025 Lexus LC, 2025 Lexus LS, 2025 Lexus NX, 2025 Lexus RX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.