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HomeBulletinsSubaru 12-249-23R
Manufacturer communication · Service bulletin

Subaru bulletin 12-249-23R

Subaru filed this with NHTSA as a service bulletin dated May 13, 2026, received Aug 2, 2023, about the equipment — 2 documents under this number. It names 68 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

Kind Service bulletin Manufacturer date May 13, 2026 Received by NHTSA Aug 2, 2023 Components Equipment, Unknown Or Other First dated Jul 11, 2023

Documents filed under this number

DocumentKindDatedNHTSA id
12-249-23RService bulletinMay 13, 202611033062
12-249-23RService bulletinJul 11, 202310240110

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru 12-249-23R a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 12-249-23R repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 12-249-23R cover?

The manufacturer filed it against 68 model years: 2026 Subaru BRZ, 2024 Subaru BRZ, 2023 Subaru BRZ, 2022 Subaru BRZ, 2020 Subaru BRZ, 2019 Subaru BRZ and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.