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Manufacturer communication · Service bulletin

Nissan bulletin NTB17-127C

What it saysIntelligent KEY initialization procedure stops or will not continue this bulletin has been amended. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated May 21, 2024, received Jul 19, 2024, about the electrical system. It names 41 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Kind Service bulletin Manufacturer date May 21, 2024 Received by NHTSA Jul 19, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB17-127CService bulletinMay 21, 202411004963PDF, 93 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2024 Nissan Titan XD.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Nissan bulletins for one of these models

A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 40 model years this bulletin names have filed 2,247 complaints with NHTSA since 2015. 338 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Nissan Pathfinder, the 19 owners who gave an odometer reading for Electrical System reported it at a median of 45,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

I currently have a 2023 Nissan Titan Pro-4X 4WD that intermittently when slowing to a stop between the speeds of 0-7mph it will, at times, feel as though the transmission is dropping from 3rd gear to 1st gear without cycling into 2nd gear properly creating almost a bumping effect to where it feels like you are almost being bumped from…

2023 Nissan Titan · Electrical System · filed with NHTSA Aug 21, 2023 · ODI 11539769

My 2019 Nissan Maxima (approximately 70,000 miles) displayed a hazard warning indicating a vehicle failure and began stalling without warning. The vehicle was brought to Mossy Nissan on May 28, 2025, where it has remained for over 11 days. The dealership has been unable to identify or repair the root cause of the electrical failure.

2019 Nissan Maxima · Electrical System · filed with NHTSA Jun 8, 2026 · ODI 11742646

Since the start of 2018 I have had my car shut off while driving. I have taken it multiple dealerships to help solve this issue. Every time they came back and said that they could not duplicate the problem and nothing could do for me. I have reached out to the manufacture they also said the same thing they could not do anything.

2017 Nissan Altima · Electrical System · filed with NHTSA Dec 26, 2018 · ODI 11163464

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

36 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB15-049CCService bulletinMar 30, 2026TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne…
EL25-001AService bulletinOct 1, 2025STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin…
NTB19-042FService bulletinFeb 20, 2025AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION…
PD129EmissionsJan 30, 2025VOLUNTARY EMISSIONS RECALL CAMPAIGN 2018-2019 TITAN DIESEL; PM SENSOR ECM REPROGRAM INTRODUCTION Nissan is conducting this voluntary emissio…
PD124Service bulletinAug 30, 2024*****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is now updating the temporary hold on specifi…
NTB22-103BService bulletinAug 15, 2024INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) – Pro-X and Pro…
NTB22-027BService bulletinAug 15, 2024DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please disc…
NTB21-037DService bulletinAug 15, 2024DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Pleas…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB17-127C a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB17-127C repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB17-127C cover?

The manufacturer filed it against 41 model years: 2018 Nissan Altima, 2017 Nissan Altima, 2024 Nissan Frontier, 2023 Nissan Frontier, 2022 Nissan Frontier, 2021 Nissan Frontier and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.